In-Store Customer Engagement Representative

RighTime Home Services•Chino, CA
•$20 - $30•Onsite

About The Position

RighTime Home Services is hiring an In-Store Customer Engagement Representative to work inside national home improvement retail stores, promoting HVAC services, system tune-ups, system replacements, and indoor air quality solutions. The role engages retail shoppers, introduces them to ARS heating and air conditioning services, and supports lead generation, brand awareness, and customer education by scheduling in-home consultations or HVAC services. This is not a door-to-door or canvassing role. The position pays $18 per hour plus uncapped commission. Average earning potential is stated as $20–$30 per hour with commission, though compensation is not guaranteed. Flexible part-time and full-time schedules are available. Weekends are typically required, with shifts generally from 10 AM to 5 PM. Employees must attend weekly in-office meetings.

Requirements

  • Outgoing personality and willingness to speak with shoppers.
  • Ability to stand and walk during shifts.
  • Weekend and some holiday availability.
  • Reliable transportation.
  • Clean, professional appearance when representing the ARS brand.
  • Ability to attend weekly in-office meetings.
  • Employment is contingent on a background check in accordance with applicable law.

Nice To Haves

  • Retail, kiosk, or sales experience is preferred but not required.

Responsibilities

  • Represent ARS as a retail brand ambassador with professionalism and enthusiasm.
  • Explain service options, system upgrades, and comfort improvements to shoppers.
  • Generate leads and schedule in-home consultations and tune-ups with service technicians and comfort advisors.
  • Introduce retail shoppers to ARS heating and air conditioning services and educate them about available services.

Benefits

  • Weekly pay via direct deposit.
  • Uncapped commission paid on top of the hourly rate.
  • Paid training.
  • Career path into HVAC Sales Advisor roles.
  • Flexible part-time and full-time schedules.
  • For full-time employees: insurance available after 31 days, low-cost medical coverage (as low as $5 per week), dental and vision coverage, HSA/FSA, 401(k) with company match, paid time off, holiday pay, and company-paid life insurance.
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