Customer Engagement Representative

Balfour Beatty Communities • Hinesville, GA

4d

About The Position

The Customer Engagement Representative greets and welcomes residents, prospective residents, guests, and vendors to the community management office. The role supports a welcoming office environment and provides general administrative assistance to the community management team.

Requirements

• High school diploma or equivalent.
• At least one year of office administration experience.
• Skill with Microsoft Office Suite, including Word, Excel, and Outlook.
• General office equipment operation skills.
• Excellent oral and written communication skills.
• Solid interpersonal skills.
• Solid customer service and engagement skills.
• Valid state-issued driver's license and a safe driving record.

Responsibilities

• Operate the community management office phone lines and ensure timely responses to outside calls.
• Greet and welcome guests to the center and notify the appropriate parties of their arrival.
• Provide general office administrative support, including mail services, assisting with leasing materials, and ordering and stocking office supplies.
• Help ensure the office is warm and inviting and maintain the cleanliness and appearance of the community management center.
• Attend and assist with LifeWorks events as needed.

Benefits

• Discretionary bonuses.
• Medical and dental insurance beginning on the first day of the month following employment.
• Health, flexible spending, and dependent care accounts.
• Company-paid life insurance.
• 401(k) plan with employer matching.
• Paid time off, including sick days, floating holidays, vacation, and personal days.
• Two volunteer days per year.
• Company-paid short-term and long-term disability.
• Parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED