Customer Engagement Representative

Balfour Beatty • Hinesville, GA

5d

About The Position

The Customer Engagement Representative greets and welcomes residents, potential residents, guests, and vendors to the community management office. The role operates the office phone lines to ensure timely responses to outside callers, welcomes guests and alerts the appropriate parties to their arrival, and provides general administrative support. Administrative duties include handling mail services, assisting with leasing materials, ordering and stocking office supplies, and helping keep the office warm and inviting. The representative also helps maintain the cleanliness and appearance of the community management center and attends and assists with LifeWorks events as needed. The position involves sitting and standing to perform clerical work.

Requirements

• High school diploma or equivalent.
• At least one year of office administration experience.
• Skill in Microsoft Office Suite, including Word, Excel, and Outlook.
• General office equipment operation skills.
• Excellent oral and written communication skills.
• Solid interpersonal skills.
• Solid customer service and engagement skills.
• Valid state-issued driver’s license and safe driving record.

Responsibilities

• Operate the community management office’s phone lines and ensure timely responses to outside calls.
• Greet and welcome guests to the center and notify the necessary parties of their arrival.
• Provide general office administrative support, including mail services, assistance with leasing materials, and ordering and stocking office supplies.
• Help ensure the office is warm and inviting.
• Help maintain the cleanliness and appearance of the community management center.
• Attend and assist with LifeWorks events as needed.

Benefits

• Discretionary bonuses.
• Medical and dental insurance beginning on the first of the month following employment.
• Health, flexible spending, and dependent care accounts.
• Company-paid life insurance.
• 401(k) plan with employer matching.
• Paid time off including sick days, floating holidays, vacation, and personal days.
• Two volunteer days per year.
• Company-paid short-term and long-term disability.
• Parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED