In-Seat Food and Beverage Runner

Compass Group•Dallas, TX
•Onsite

About The Position

Levy at American Airlines Center is seeking a motivated, energetic, and guest-focused event-based, part-time Food and Beverage Runner for its Premium In-Seat team. The role delivers individually ordered food and beverages to Platinum seat guests across one level, as well as to luxury suites, restaurants, and premium dining areas, while providing exceptional service in a fast-paced hospitality environment. In-seat service is open only during Mavericks and Stars games. Average shifts are 3–4 hours. Compensation is an hourly rate plus a mobile-order gratuities tip pool. The uniform includes black non-slip shoes, black slacks, a provided black AAC-logo polo, and a provided black two-pocket apron.

Requirements

  • High school diploma or GED preferred.
  • At least one year of experience in hospitality, catering, hotels, stadiums or arenas, clubs, or full-service restaurants preferred.
  • Valid TABC Certification and ServSafe Food Handler Certification, or the ability to obtain them within the required timeframe.
  • Excellent customer service, communication, organization, and time-management skills.
  • Ability to work independently and collaboratively in a fast-paced, high-volume environment.
  • Ability to read, write, and communicate effectively in English.
  • Flexible availability to work evenings, weekends, holidays, and special events.
  • Ability to bend, lift, or carry 50 pounds or more.

Nice To Haves

  • Previous premium hospitality or event venue experience.

Responsibilities

  • Build the runner bucket at the start of the shift.
  • Deliver individually ordered food items to Platinum seat guests.
  • Deliver individually ordered beverage items to Platinum seat guests.
  • Offer napkins and condiments when delivering food.
  • Offer straws when delivering beverages.
  • Card guests when delivering alcohol.

Benefits

  • Instapay (early access to wages) and high-interest savings through the CredAI app.
  • Career growth and professional development opportunities.
  • Collaborative, inclusive, and team-oriented culture.
  • Parking, meals, and merchandise perks.
  • Associate Shopping Program.
  • Health and Wellness Program.
  • Discount Marketplace.
  • Employee Assistance Program.
  • May be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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