Food and Drink Runner

Flix Brewhouse•El Paso, TX

10d•$10•Onsite

About The Position

The Food and Drink Runner supports the guest experience by delivering food from the kitchen and expediting drinks and Quix items accurately and promptly. The role also assists servers with guest service, communicates guest requests, and maintains the cleanliness and organization of the expo line and runner station. Team members are expected to provide speedy, genuine hospitality, work effectively under pressure, and help clean and flip auditoriums when needed. The position is at Flix Brewhouse in El Paso Montecillo, Texas. The job posting lists pay up to $10 per hour plus tips. The role involves standing and walking for long periods, reaching, bending, stooping, and lifting or moving items. Work conditions may include exposure to heat or cold from mechanical equipment and moderate to loud noise. Evening and weekend shifts are expected. Full-time team members are noted in the posting.

Requirements

Knowledge of safety, sanitation, and food-handling procedures.
Professional communication skills.
Ability to read food, drink, and Quix tickets.
Ability to take direction and work in a team environment and effectively under pressure.
Problem-solving ability; self-motivated and organized.
Commitment to quality service.
Ability to speak and hear.
Close and distance vision, peripheral vision, depth perception, and ability to adjust focus.
Ability to stand and walk for long periods.
Ability to reach, bend, stoop, frequently lift up to 35 lbs, and occasionally lift or move 50 lbs.

Nice To Haves

Being of legal age to serve alcoholic beverages is preferred, but not required.
A love for movies and ability to thrive in a fast-paced, high-energy environment.

Responsibilities

Deliver food to guests accurately and in a timely fashion.
Prepare and expedite drinks and Quix items in an organized and timely manner.
Assist servers and communicate guest requests to them.
Prepare, manage, and break down the runner station at the expo line.
Maintain the cleanliness and upkeep of the expo line.
Follow the service sequence: Expo > Guest > Dish > Repeat.
Assist with cleaning and flipping auditoriums when needed.
Follow the work schedule and review upcoming events.
Resolve guest problems by listening, apologizing with empathy, finding a solution, and following through; use judgment about when to notify management.
Exhibit professionalism, citizenship, and teamwork with guests, management, and fellow employees.