Food & Drink Runner

Raleigh Improv•Cary, IN

About The Position

The Raleigh Improv is seeking Food & Drink Runners to help deliver memorable hospitality and service to guests in a fast-paced comedy club environment. The role involves working closely with bartenders, servers, and other team members to support service operations, fulfill guest needs, and maintain the showroom. Applicants should be comfortable working flexible hours, including nights, weekends, and holidays, and standing or walking for an 8–10-hour shift.

Requirements

  • Thrive in a fast-paced environment and work as part of a team.
  • Friendly, outgoing, and excellent communication skills.
  • Ability to work flexible hours, especially nights, weekends, and holidays.
  • High school diploma or equivalent work experience.
  • At least 1 year of experience in restaurants or clubs.
  • ServSafe Food Handler and TIPS or LEAD Certificate, as required for compliance with applicable county or state requirements.
  • Consistently demonstrate a professional appearance and demeanor.
  • Ability to stand and/or walk for an 8–10-hour shift.

Responsibilities

  • Provide hospitable, attentive service to all guests and help create a memorable experience.
  • Work with bartenders, servers, and other team members to set up, maintain, and break down service stations.
  • Verify that guests ordering alcohol are legally old enough to drink.
  • Expo food, drinks, and other items according to tickets, often coordinating multiple items at once.
  • Listen to guest needs and promptly obtain requested items.
  • Notice when a guest may need transportation home due to alcohol intake and inform appropriate management team members.
  • Maintain the showroom and clear it as needed.
  • Suggest ways to improve service when breakdowns are identified.
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