In Room Dining Server at The Pearl Hotel

THE ST JOE COMPANY•Rosemary Beach, FL

10d

About The Position

The In-Room Dining Server delivers food and beverage orders directly to guest rooms while providing exceptional, personalized service. The role requires strong menu and product knowledge, accurate order taking, timely delivery, and professional presentation. The server anticipates and accommodates guest needs, responds promptly to requests, and helps ensure a seamless and memorable in-room dining experience.

Requirements

Must be at least 16 years old; must be at least 18 years old to serve alcoholic beverages.
Must successfully complete food safety, alcohol, and job training.
Sufficient education and literacy to identify and read product labels and communicate with guests about job-related needs.
Detail-oriented and thorough.
Able to remain discreet and respect guest privacy.
Able to perform consistently to high standards.
Able to interact with guests in a pleasant and friendly manner.
Able to multitask and manage multiple guests at a time.
Knowledge of special diets to help ensure guest safety when ordering food.
Basic knowledge of spirits, beer, wine, and beverages.
Able to work well in a team environment.
Excellent interpersonal and customer service skills.
Well-organized, with the ability to take and place food and beverage orders appropriately.
Able to operate point-of-sale systems.
Able to stand for extended periods and walk, bend, kneel, and stoop.
Able to lift up to 25 pounds and safely deliver food and drinks over different surfaces.

Nice To Haves

Previous experience as a server is preferred.
Ability to read, write, speak, understand, and communicate in basic English is preferred.

Responsibilities

Ensure food is prepared correctly and meets guest satisfaction and company standards; return incorrect or improperly cooked orders to the kitchen.
Serve food and beverages according to restaurant standards in a friendly, timely, and efficient manner.
Help ensure guests have a pleasant dining experience.
Maintain knowledge of menu ingredients, flavors, and recommendations.
Inform guests about daily specials and menu changes.
Take food and beverage orders.
Collect plates and clear tables as guests finish their meals.
Collect revenue, issue receipts, and accept payments.
Perform basic cleaning tasks as needed or directed by a supervisor.
Complete pre-shift and post-shift duties, including setup and teardown of designated stations.
Perform other duties as assigned.