In Room Dining Server PM

Omni Hotels & Spas•Fort Worth, TX

12d

About The Position

The In Room Dining Server maintains high standards of guest service by providing quick, efficient, and professional room service. The role includes preparing, delivering, and serving guest orders; handling checks; presenting amenities; and maintaining clean room service areas. The server also assists guests with directions around the hotel and follows company policies, safety procedures, and service standards.

Requirements

Previous food and beverage experience in fine dining or a hotel.
TABC certification required.
Food Handler certification required.
Fluent English-speaking ability.
Ability to work a flexible schedule, including weekends and holidays.

Nice To Haves

Room service experience preferred.

Responsibilities

Know service times, the menu, and specials.
Prepare, deliver, and serve orders using Moments of Service.
Ask guests whether they need additional service.
Be responsible for each check and adhere to cash-handling standards.
Pick up trays and tables.
Set up, deliver, and present amenities.
Consult with a supervisor about any food pickup difficulties.
Attend designated staff meetings and training sessions.
Complete tasks and side duties assigned by the manager.
Maintain the room service areas and keep them clean.
Help guests locate other areas of the hotel and, when possible, walk them to their destination.
Follow company policies and procedures, maintain a clean uniform and professional appearance, protect confidential information, and safeguard company assets.
Follow safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; and complete required safety training and certifications.