M Club/In Room Dining (IRD)- AM

Horseshoe Bay Resort • City of Syracuse, NY

8d • Onsite

About The Position

We are looking for our next great team member to join us as an AM, In Room Dining Server (IRD) in our Food and Beverage Department. We are currently seeking an AM, In Room Dining Server (IRD) who is passionate about the food and beverage experience. At Crescent Hotels & Resorts, we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Requirements

• Food Safe certification
• Serving It Right certification
• Excellent communication skills
• Excellent guest service skills
• Team player who can also work independently
• Flexibility is a must, as our schedule includes weekends and holidays as well as weekdays.
• Legally authorized to work in the United States.

Responsibilities

• Be the go-to person for guest in-room dining.
• Take guest orders, relay special requests to the kitchen, and ensure everything is delivered just right.
• Gather all necessary details to process orders smoothly using excellent phone etiquette.
• Use our point-of-sales system to communicate and verify orders with the kitchen.
• Coordinate and promptly deliver amenities, ensuring guests have everything they need for a great stay.

Benefits

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling
• Discounts with our Crescent managed properties in North America for you & your family members
• Additional hotel discounts with Marriott International brand hotels
• Free Parking
• Free Meal during your shift
• Quarterly employee appreciation events

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed