M Club/In Room Dining (IRD)- AM

Crescent CareersSyracuse, NY
Onsite

About The Position

We are looking for our next great team member to join us as an AM, In Room Dining Server (IRD) in our Food and Beverage Department. We are committed to providing you with a competitive compensation package and a supportive work environment. We are currently seeking an AM, In Room Dining Server (IRD) who is passionate about the food and beverage experience. At Crescent Hotels & Resorts, we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Requirements

  • Food Safe certification
  • Serving It Right certification
  • Excellent communication skills
  • Excellent guest service skills
  • Ability to work independently
  • Must be legally authorized to work in the United States

Nice To Haves

  • Team player

Responsibilities

  • Be the go-to person for guest in-room dining.
  • Take guest orders, relay special requests to the kitchen, and ensure everything is delivered correctly.
  • Gather necessary details to process orders smoothly using excellent phone etiquette.
  • Use the point-of-sales system to communicate and verify orders with the kitchen.
  • Coordinate and promptly deliver amenities to guests.

Benefits

  • Highly competitive wages
  • Exceptional benefit plan for eligible associates & their family members
  • 401K matching program for eligible associates
  • Flexible scheduling
  • Discounts with Crescent managed properties in North America for you & your family members
  • Additional hotel discounts with Marriott International brand hotels
  • Free Parking
  • Free Meal during your shift
  • Quarterly employee appreciation events
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