In Room Dining Coordinator

Four Seasons • Boston, MA

10d • $32 • Onsite

About The Position

In Room Dining Coordinator at Four Seasons Hotel One Dalton Street, Boston. This role is part of the Food & Beverage team and requires passion for hospitality and attention to detail. The Four Seasons Hotel One Dalton Street is Boston's glass skyscraper in the heart of Back Bay, offering spacious guest rooms, a spa, chic restaurants, and private residences.

Requirements

• High School education or equivalent experience.
• Minimum 1-year food service or related work.
• Speaking, writing and reading English is required.
• Positive attitude and willing to learn is must.
• Ability to work, weekend, nights and holidays.
• Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.

Responsibilities

• Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards.
• Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods.
• Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system.
• Check completed kitchen orders with the guest’s original order.
• Coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality.
• Properly and accurately close guest checks; record guest charges and gratuities.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions.
• Respond urgently and appropriately to guest concerns and requests.
• Coordinate amenity deliver by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion.

Benefits

• Hourly Rate: $32.16
• ZERO-COST Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days
• Complimentary Life insurance
• MATCHED 401(k) Retirement Plan after 1 year
• Employee Travel program after 6 months around the world
• COMPLIMENTARY daily Employee Meals
• DISCOUNTED Parking and Public Transportation
• COMPLIMENTARY Uniform Laundry
• ROBUST TIME OFF PLAN: Paid Time Off, Holidays, Personal Days, Floating Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED