Dining Room Coordinator

Fidelity Investments • Boston, MA

3d • $44,000 - $80,000 • Onsite

About The Position

The Dining Room Coordinator supports the daily operation of Fidelity Investments' Signature Venue spaces, including executive dining rooms, conference centers, lounges, and hospitality areas. The role manages setup, execution, replenishment, and breakdown of food and beverage services, from coffee and snacks to buffet programs, all-day meetings, and select VIP dining experiences. The coordinator keeps guest-facing spaces stocked, organized, and presentation-ready while providing attentive service.

The position calls for strong attention to detail, a hospitality-first approach, and the ability to work effectively in a fast-paced environment with shifting priorities. The coordinator works closely with culinary professionals, venue teams, event planners, and hospitality leaders to maintain the appearance, readiness, and operational excellence of lounges, meeting spaces, and executive dining environments.

Requirements

• Knowledge of hospitality service standards, food and beverage presentation, and guest experience guidelines.
• Experience with buffet setup, replenishment, breakdown, and catering-style service execution.
• Ability to prepare and deliver catering pack-outs, organize serviceware, and maintain event readiness.
• Experience stocking, maintaining, and replenishing beverage stations, lounges, pantries, and hospitality spaces.
• Understanding of food safety, sanitation, allergens, and dietary accommodations.
• Ability to balance multiple tasks and adapt to shifting priorities.
• Professional communication skills and confidence interacting with executives, clients, guests, and internal partners.
• Ability to collaborate effectively with culinary, venue, and operations teams.
• Discretion, professionalism, and attention to detail.
• Ability to stand for extended periods, move throughout multiple venue spaces, and lift or transport service equipment and supplies.
• Flexibility to support varying event schedules, including occasional early mornings, evenings, and special events.

Nice To Haves

• Hospitality, restaurant, hotel, conference center, catering, or fine dining experience is strongly preferred.
• Experience supporting buffet service, beverage programs, event execution, or high-touch guest environments is highly desirable.
• ServSafe certification, allergen awareness training, and knowledge of dietary accommodations are preferred.

Responsibilities

• Set up, execute, replenish, and break down food and beverage services, including coffee and snack offerings, buffets, all-day meetings, and select VIP dining experiences.
• Keep guest-facing spaces stocked, organized, and presentation-ready.
• Prepare executive meeting spaces and replenish lounges and other hospitality areas.
• Coordinate buffet service and support special events.
• Prepare and deliver catering pack-outs, organize serviceware, and maintain event readiness.
• Stock, maintain, and replenish beverage stations, lounges, pantries, and hospitality spaces.
• Collaborate with culinary, venue, event-planning, and operations teams to deliver seamless food and beverage experiences.
• Provide attentive, professional guest service to executives, clients, guests, and internal partners.

Benefits

• Comprehensive health care coverage
• Emotional well-being support
• Market-leading retirement benefits
• Generous paid time off
• Parental leave
• Charitable giving employee match program
• Educational assistance, including student loan repayment, tuition reimbursement, and learning resources

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed