In-Room Dining Coordinator

Auberge Collection•Kawaihae, HI

About The Position

The In-Room Dining Coordinator supports the department by answering phones, taking in-room dining orders, preparing amenities, and coordinating departmental workflow to provide seamless and timely guest service. The ideal candidate is kind and helpful, highly organized, communicates well, and thrives in a fast-paced environment. Previous experience in a similar setting is preferred. This is an on-call position.

Requirements

  • Previous Food & Beverage service experience required.
  • Excellent communication and organizational skills.
  • Strong interpersonal and problem-solving abilities.
  • Highly responsible and reliable.
  • Ability to work well under pressure in a fast-paced environment.
  • Ability to work cohesively as part of a team.
  • Ability to focus attention on guest needs while remaining calm and courteous.
  • Ability to work flexible shifts, evenings, weekends, and holidays.
  • TB Clearance and Food Handlers Certificate required.

Nice To Haves

  • Previous experience in a similar setting preferred.
  • Previous Point of Sale System experience preferred.

Responsibilities

  • Answer phones and take orders for in-room dining requests.
  • Prepare amenities.
  • Coordinate the department's workflow to support seamless, timely guest service.
  • Focus attention on guest needs and remain calm and courteous.
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