In House Marketing Rep

Hilton Grand Vacations•Gordonsville, VA
•$56,250 - $93,750

About The Position

The In House Marketing Rep is responsible for booking eligible tours by phone and face to face, and selling mini-vacation packages to HGV and Bluegreen resorts to generate potential revenue. The Marketing Executive responds to guest requests in a timely manner and represents Hilton Grand Vacations professionally at participating hotel properties. The role includes meeting marketing performance metrics, promoting courtesy tours, securing future business, selling point-of-sale packages, confirming appointments, and supporting marketing initiatives. The position requires work on weekends, holidays, mornings, nights, and other days or hours as business needs require.

Requirements

  • Engaging personality, positive demeanor, and ability to work in a fast-paced environment.
  • Excellent communication skills.
  • Availability to work flexible schedules as needed to complete projects.
  • Ability to prioritize multiple priorities and duties.
  • Alertness and attention to detail.
  • Intermediate computer proficiency and ability to learn.
  • Intermediate knowledge of Microsoft Office and operating systems.

Responsibilities

  • Meet personal performance metrics and face-to-face marketing expectations.
  • Meet or exceed marketing metric expectations.
  • Ensure guests meet minimum eligibility requirements for gifts or promote a courtesy tour, and complete strategy-related tasks.
  • Provide Hilton quality customer care across all marketing channels.
  • Secure future business through face-to-face tours.
  • Sell point-of-sale packages.
  • Distribute only HGV-authorized information, collateral, and materials.
  • Maintain location operating standards and follow gifting procedures.
  • Safely drive a golf cart around the property.
  • Assist with tour- or marketing-related issues.
  • Confirm guest appointments to support tour reservations and improve show rates.
  • Ensure marketing initiatives are delivered.
  • Build and develop a motivated team environment in the field.
  • Carry out reasonable requests from management.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) plan and automatic enrollment in the HGV Retirement Savings Plan.
  • Paid Time Off (PTO) program.
  • Travel benefits through the Go Hilton Team Member Travel Program, including discounted accommodations starting at $40 per night and 50% off at participating hotel-operated restaurants.
  • Ability to share additional discounted room nights with family and friends.
  • Potential income of $65,000 or higher based on performance.
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