In House Marketing Rep

Hilton Grand Vacations•Williamsburg, VA

About The Position

The In House Marketing Rep engages guests and owners to promote vacation experiences and schedule presentations. The role includes calling assigned leads and connecting with guests during their stay to schedule In-Tours/FL-Tours, as well as working shifts at Resort Check-In to book owners and guests for presentations. The representative is expected to meet and exceed performance metrics, complete daily and weekly reports for the In-House Marketing Manager, and assist with additional duties and company initiatives as assigned. The role offers weekly pay with performance-based incentives, flexible schedules, supportive management, professional development and advancement opportunities, and customizable benefits. The company describes its culture as team-oriented and grounded in friendliness, integrity, community involvement, and purpose.

Requirements

High school diploma or equivalent.
Proficiency in MS Office, including Outlook, Word, and Excel.
Strong interpersonal and communication skills to collaborate effectively at all organizational levels.

Nice To Haves

At least 6 months of experience in sales or customer service.
Knowledge of the timeshare industry and customer service fundamentals.

Responsibilities

Call assigned leads and connect with guests during their stay to schedule In-Tours/FL-Tours.
Work shifts at Resort Check-In and engage owners and guests to book them for presentations.
Achieve and surpass performance metrics while contributing to team success.
Complete and submit daily and weekly reports to the In-House Marketing Manager.
Assist with additional duties and company initiatives as assigned.