IH Mkt Mgr In Training

Hilton Grand Vacations • Myrtle Beach, SC

8d

About The Position

The In-House Marketing Manager in Training (M.I.T.) program is a structured development role focused on preparing future In-House Marketing leaders for Hilton Grand Vacations. Participants support the daily operations of the In-House Marketing Department while learning to lead teams, drive production, manage performance, maintain compliance, and deliver an exceptional Owner and Guest experience.

The program is designed to develop individuals over approximately one year, or sooner depending on prior experience, performance, and ability to grasp leadership and operational concepts. It emphasizes adaptability, mobility, and readiness to prepare candidates for leadership roles as business needs arise across properties and markets. Participants must be willing to relocate within 8–12 months to support new market openings or business-critical vacancies.

Requirements

• Bachelor’s degree preferred or equivalent professional experience.
• Recent college graduates or early-career professionals with experience in sales, marketing, hospitality, or customer service.
• Strong communication, interpersonal, and presentation skills.
• Outgoing, energetic, and personable, with the ability to think quickly and problem-solve.
• Demonstrated team orientation and competitive mindset.
• Self-motivated, with strong organizational and time-management skills.
• Willingness and ability to relocate within 8–12 months based on business needs.

Nice To Haves

• Prior industry experience is preferred.
• Previous management experience is not required.

Responsibilities

• Assist in the day-to-day operations of the In-House Marketing Department.
• Support and drive production across In-House Marketing channels, including Owners, Samplers, Renters, Exchangers, Pre-Arrival Marketing, and Brand-Based teams.
• Recruit, train, develop, and coach In-House Marketing associates.
• Conduct performance evaluations, feedback discussions, and coaching sessions.
• Monitor representative performance standards and penetration goals.
• Maintain approved site penetration levels while minimizing guest complaints.
• Control gifting costs in accordance with budget and company guidelines.
• Lead and participate in weekly team meetings addressing performance, policies, procedures, and programs.
• Ensure accurate and timely submission of required weekly and monthly reports.
• Maintain high Owner and Guest satisfaction by addressing concerns and resolving issues promptly.
• Ensure compliance with company policies, procedures, and systems.
• Oversee accuracy of financial and performance reporting from Concierge and TSW teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level