Asst Manager In House Marketing

Hilton Grand Vacations • Orlando, FL

7d

About The Position

Hilton Grand Vacations is seeking a dynamic and motivated In-House Marketing Assistant Manager to oversee the day-to-day operations of the In-House Marketing department. The position drives production for various marketing programs while ensuring compliance with company policies and procedures. Vacation Ownership In-House Marketing experience is required.

The role leads sales-oriented marketing staff, builds team capability, develops strategies to increase tour flow, and supports excellent experiences for owners and guests. The position also manages performance and marketing costs while meeting tour-flow and site-penetration targets.

Hilton Grand Vacations describes itself as a leading vacation ownership company focused on helping Owners and Guests make memorable vacations. It is an equal opportunity employer and provides reasonable accommodations to individuals with disabilities during the application and interview process and in performing essential job functions.

Requirements

• Vacation Ownership In-House Marketing experience.
• One year of Timeshare, Management, and Customer Service experience.
• Proficiency in MS Office Suite, Concierge, Web-Based Reporting, and basic check-in procedures.
• Strong attention to detail and excellent analytical and problem-solving skills.
• Ability to think strategically and analyze information in a timely and accurate manner.
• Excellent interpersonal communication skills to interact effectively with all levels of the organization.
• Availability for evening shifts, weekends, and holidays as needed.

Responsibilities

• Lead a team of sales-oriented marketing staff, including recruiting, training, and developing associates to maximize their potential and drive sales success.
• Develop and host weekly meetings to inspire and motivate the team and foster excellence and continuous improvement.
• Design programs and strategies to increase tour flow during off-season months.
• Maintain owner and guest satisfaction by promptly addressing concerns and providing exceptional service.
• Exceed budget tour-flow targets and manage marketing costs efficiently.
• Maintain site penetration above approved levels while minimizing guest complaints.
• Manage representative performance standards and penetration rates to optimize results.
• Conduct performance appraisals, counseling, and coaching sessions as needed.

Benefits

• Competitive compensation consisting of a base salary plus incentives.
• Opportunities for professional growth and career advancement.
• Customizable benefits package.
• 401(k) matching.
• Health insurance.
• Paid time off.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed