Asst Manager In House Marketing I

Hilton Grand Vacations • Orlando, FL

8d

About The Position

Hilton Grand Vacations is seeking a dynamic and motivated In-House Marketing Assistant Manager to oversee the day-to-day operations of the In-House Marketing department. The role drives production for marketing programs while ensuring compliance with company policies and procedures. It requires Vacation Ownership In-House Marketing experience and involves leading and developing sales-oriented marketing staff, improving tour flow and sales results, managing performance and costs, and maintaining guest and owner satisfaction.

The position is full-time, with availability for evening shifts, weekends, and holidays as needed. Hilton Grand Vacations describes itself as a leading vacation ownership company focused on helping Owners and Guests make their vacations memorable. The company is an equal opportunity employer and provides reasonable accommodations during the application and employment process.

Requirements

• Vacation Ownership In-House Marketing experience.
• One year of Timeshare, Management, and Customer Service experience.
• Proficiency in MS Office Suite, Concierge, Web-Based Reporting, and basic check-in procedures.
• Strong attention to detail and excellent analytical and problem-solving skills.
• Ability to think strategically and analyze information in a timely and accurate manner.
• Excellent interpersonal communication skills to interact effectively with all levels of the organization.
• Availability for evening shifts, weekends, and holidays as needed.

Responsibilities

• Lead a team of sales-oriented marketing staff; recruit, train, and develop associates to maximize their potential and sales success.
• Develop and host weekly meetings to motivate the team and promote excellence and continuous improvement.
• Design programs and strategies to increase tour flow during off-season months.
• Address owner and guest concerns promptly and maintain 100% satisfaction through exceptional service.
• Exceed budget tour-flow targets and manage marketing costs efficiently while maintaining site penetration above approved levels and minimizing guest complaints.
• Manage representative performance standards and penetration rates; conduct performance appraisals, counseling, and coaching as needed.

Benefits

• Competitive compensation, including base salary and incentives.
• 401(k) matching.
• Health insurance.
• Paid time off.
• Tuition reimbursement.
• Opportunities for professional growth and career advancement.
• Customizable benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed