Sr Manager In House Marketing I

Hilton Grand Vacations • Orlando, FL

2d • Onsite

About The Position

Hilton Grand Vacations is seeking a dynamic, results-oriented Senior In-House Marketing Manager I to lead a high-performing marketing team at The Fountains Resort in Orlando. The role leads resort-level in-house marketing programs, drives tour production and lead generation, enhances owner and guest experiences, develops talent, and executes strategic marketing initiatives. The ideal candidate has timeshare marketing leadership experience, strong team-development and operational skills, and a record of exceeding performance goals in a fast-paced environment.

The manager oversees daily marketing operations, monitors performance indicators, collaborates with Sales Leadership and other departments, and ensures compliance with company policies, procedures, and applicable regulations. The position reports to the Director of Marketing for additional initiatives and projects as assigned. The schedule is flexible and may include evenings, weekends, and holidays based on business needs.

Requirements

• High school diploma or GED equivalent.
• At least 3 years of timeshare marketing leadership or management experience.
• Demonstrated success leading, coaching, and developing high-performing teams.
• Strong communication, interpersonal, and motivational skills.
• Proven ability to drive results and consistently exceed performance objectives.
• Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Ability to build strong partnerships and influence stakeholders across departments.
• Flexible schedule, including evenings, weekends, and holidays as business needs require.

Nice To Haves

• Associate's or Bachelor's degree in Business, Marketing, Hospitality, or a related field.
• 5 or more years of timeshare marketing and/or sales experience.
• Previous experience leading in-house marketing operations in a vacation ownership or hospitality environment.
• Demonstrated ability to implement site-level initiatives, programs, and process improvements.
• Consistent record of exceeding business performance goals and developing future leaders.

Responsibilities

• Provide leadership, direction, and support for in-house marketing programs, processes, and team members at the resort level.
• Drive tour production and lead generation strategies to achieve site-level performance goals.
• Develop, implement, and optimize marketing initiatives to enhance tour flow, improve sales efficiency, and elevate the guest experience.
• Recruit, train, coach, and develop In-House Marketing Representatives and leadership talent.
• Monitor key performance indicators and use data-driven insights to improve operational performance and team productivity.
• Partner with Sales Leadership on tour management and communication about programs, initiatives, procedures, and business objectives.
• Oversee daily marketing operations and foster a positive, engaging, performance-driven culture.
• Ensure compliance with company policies, procedures, and applicable regulations.
• Collaborate with Resort Operations, Support Services, and cross-functional teams to deliver exceptional owner and guest experiences.
• Support additional departmental initiatives and projects as assigned by the Director of Marketing.

Benefits

• Medical, dental, and vision insurance from Day One for full-time Team Members.
• Paid Time Off program, including paid sick time and parental leave.
• 401(k) savings plan with company match.
• Life insurance.
• Company stock purchase program.
• Tuition reimbursement for eligible degree and certification programs.
• Team Member travel discounts and perks.
• Career growth and advancement opportunities within Hilton Grand Vacations.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED