Sr Manager In House Marketing I

Hilton Grand Vacations • Orlando, FL

1d

About The Position

Hilton Grand Vacations is seeking a dynamic, results-oriented Senior In-House Marketing Manager I to lead a high-performing marketing team at The Fountains Resort in Orlando. This leadership role drives tour production, enhances owner and guest experiences, develops talent, and executes marketing initiatives that support the resort’s success. The ideal candidate has timeshare marketing leadership experience, strong team-development skills, and a record of operational excellence and exceeding performance goals.

The position provides leadership and direction for resort-level in-house marketing programs and operations. The manager works closely with Sales Leadership, Resort Operations, Support Services, and other teams to manage tours, improve performance, maintain compliance, and deliver exceptional owner and guest experiences. The schedule is flexible and may include evenings, weekends, and holidays based on business needs.

Requirements

• High school diploma or GED equivalent.
• At least 3 years of timeshare marketing leadership or management experience.
• Demonstrated success leading, coaching, and developing high-performing teams.
• Strong communication, interpersonal, and motivational skills.
• Proven ability to drive results and consistently exceed performance objectives.
• Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Ability to build strong partnerships and influence stakeholders across departments.
• Flexible schedule, including evenings, weekends, and holidays as business needs require.

Nice To Haves

• Associate's or bachelor's degree in Business, Marketing, Hospitality, or a related field.
• 5 or more years of timeshare marketing and/or sales experience.
• Previous experience leading in-house marketing operations in a vacation ownership or hospitality environment.
• Demonstrated ability to implement site-level initiatives, programs, and process improvements.
• Consistent record of exceeding business performance goals and developing future leaders.

Responsibilities

• Provide leadership, direction, and support for in-house marketing programs, processes, and team members at the resort level.
• Drive tour production and lead-generation strategies to achieve site-level performance goals.
• Develop, implement, and optimize marketing initiatives that enhance tour flow, sales efficiency, and the guest experience.
• Recruit, train, coach, and develop In-House Marketing Representatives and leadership talent.
• Monitor key performance indicators and use data-driven insights to improve operational performance and team productivity.
• Partner with Sales Leadership on tour management and communication about programs, initiatives, procedures, and business objectives.
• Oversee daily marketing operations and foster a positive, engaging, performance-driven culture.
• Ensure compliance with company policies, procedures, and applicable regulations.
• Collaborate with Resort Operations, Support Services, and cross-functional teams to deliver exceptional owner and guest experiences.
• Support additional departmental initiatives and projects as assigned by the Director of Marketing.

Benefits

• Medical, dental, and vision insurance from Day One
• Paid time off, including paid sick time and parental leave
• 401(k) savings plan with company match
• Life insurance
• Company stock purchase program
• Tuition reimbursement for eligible degree and certification programs
• Team Member travel discounts and perks
• Career growth and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED