In House Greeter
About The Position
This job's primary purpose is to welcome incoming guests to our resort while answering any questions and following our guidelines for guest service. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Responsible for being in or outside the lobby greeting families. Enhance arrival experience by giving great customer service. Greet all guests as they arrive to check into resort. Ensure guests are directed to appropriate desk and/or areas as needed. Interacting and paying special attention to children. Hand out light offerings (snacks, water, etc) during check-in process. Assist sales and other departments as needed. Other duties may be assigned.
Requirements
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of organization.
- Ability to add and subtract two digit numbers and to multiply and divide with 10s and 100s.
- Ability to perform these operations using units of American money and weight measurement, volume, and distance.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Must possess excellent customer service skills and have the ability to work well with others.
- Must be computer literate.
Responsibilities
- Responsible for being in or outside the lobby greeting families.
- Enhance arrival experience by giving great customer service.
- Greet all guests as they arrive to check into resort.
- Ensure guests are directed to appropriate desk and/or areas as needed.
- Interacting and paying special attention to children.
- Hand out light offerings (snacks, water, etc) during check-in process.
- Assist sales and other departments as needed.
Benefits
- Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
- Paid Time Off – Vacation, Sick, and Personal Time to Recharge
- Paid Holidays
- 401(k) with Generous Company Match to Support Your Future
- Daily Pay – Access Your Earnings When You Need Them
- Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
- Wellness Programs to Support Your Well-Being
- Flexible Spending Accounts (FSA)
- Tuition Assistance to Help You Grow Your Career
- Military Leave
- Employee Assistance Program (EAP) – Support When You Need It Most
- Life, Disability, Accident, Critical Illness, and Hospital Insurance
- Pet Insurance for Your Furry Family Members
- Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
- Low-Cost Gym Membership
- NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
- Career Growth and Advancement Opportunities
- Community Involvement – Give Back and Make an Impact
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
