In-House Marketing Greeter | Bonnet Creek Resort

Travel + Leisure Co. • Orlando, FL

3d

About The Position

The In-House Marketing Greeter welcomes and serves resort guests, helping make their arrival, check-in, and stay easier and more enjoyable. The role includes proper handling of guest luggage, maintaining a professional appearance and cordial manner, and providing requested services directly or referring requests to the appropriate department manager. The greeter may answer questions about resort amenities, services, policies, local attractions, dining, entertainment, and directions.

Requirements

• High school diploma or equivalent.
• At least one year of customer service experience.
• Maintain a professional appearance and cordial attitude toward guests and staff.
• Ability to handle the stress of high customer demand in a hospitality environment.
• People-oriented and able to work independently or with others as needed.
• Ability to change easily and frequently from one activity to another.
• Ability to lift up to 50 pounds.

Responsibilities

• Greet and serve resort guests during their stay, helping make arrival, check-in, and the overall stay easier and more enjoyable.
• Ensure proper handling of guests’ luggage.
• Maintain a professional appearance and cordial attitude toward guests and employees.
• Provide services to guests personally or refer requests to the appropriate department manager.
• Answer inquiries about resort amenities, services, policies, area attractions, dining, entertainment, and directions, as needed.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Flexible spending accounts
• Life and accident coverage
• Disability coverage
• Paid time off, depending on position and eligibility
• Parental leave, depending on position
• Paid holidays, depending on position
• Wish day paid time to volunteer at an approved organization
• 401(k) with employer match, subject to eligibility requirements
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program, subject to provider availability
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED