In-House Marketing Greeter | Bonnet Creek Resort

Wyndham Hotels & Resorts • Orlando, FL

2d

About The Position

The In-House Marketing Greeter helps resort guests have an easier and more enjoyable arrival, check-in, and stay. The role includes handling guest luggage appropriately while maintaining a professional appearance and cordial manner. The greeter provides guest services directly or refers requests to the appropriate department manager, and may answer questions about resort amenities, services, policies, local attractions, dining, entertainment, and directions. The position requires handling high customer demand in a hospitality environment and may involve frequently changing from one activity to another.

Requirements

• High school diploma or equivalent.
• At least one year of customer service experience.
• Maintain a professional appearance and cordial attitude toward guests and staff.
• Able to handle the stress of high customer demand in a hospitality environment.
• People-oriented and able to work independently or with others as needed.
• Able to change easily and frequently from one activity to another.
• Ability to lift up to 50 pounds.

Responsibilities

• Greet and serve resort guests during their stay, helping make arrival, check-in, and the stay easier and more enjoyable.
• Ensure proper handling of guests’ luggage.
• Provide services to guests personally or refer requests to the appropriate department manager.
• Answer inquiries about resort amenities, services, policies, area attractions, dining, entertainment, and directions.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Flexible spending accounts
• Life and accident coverage
• Disability coverage
• Paid time off, depending on position
• Parental leave, depending on position
• Holidays, depending on position
• Wish day paid time to volunteer at an approved organization
• 401(k) with employer match, subject to eligibility requirements
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program, subject to provider availability
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED