In-Home Repair Helper

Best Buy • Cleveland, OH

7d

About The Position

As an In-Home Repair Helper, also known internally as a Repair Cadet, you’ll assist with diagnosing, repairing, and reassembling major appliances and large televisions in customers’ homes. You’ll contact clients to perform triage, set expectations, and keep work orders up to date. The role offers opportunities to build skills through training and on-the-job experience and to develop a career with Geek Squad.

Best Buy describes its purpose as enriching lives through technology by humanizing and personalizing technology solutions in stores, online, and in customers’ homes. The company says it values and supports its employees and is an equal opportunity employer.

Requirements

• Experience actively using and learning about consumer electronics.
• Ability to work successfully as part of a team.
• Ability to prioritize and multitask in a fast-paced environment.
• Ability to work a flexible schedule, including holidays, evenings, and weekends.
• Must be at least 21 years old.
• Must have a current, valid driver’s license.
• Must have no more than two moving violations and/or at-fault accidents within the past three years.
• Must have no DUI/DWI or reckless driving violations in the past three years.
• Ability to lift 75 pounds with or without reasonable accommodation and up to 150 pounds with help.

Responsibilities

• Assist with preparing clients’ products for repair in their homes.
• Assist with product disassembly, diagnosis, repair, and reassembly on complex repairs.
• Help manage part orders and returns to avoid excessive costs and losses.
• Build relationships with clients to ensure best-in-class service.
• Contact clients to perform triage, set expectations, and help keep work orders up to date.

Benefits

• Competitive pay.
• Employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Leave of absence options and potential pay sources based on eligibility.
• Intermittent or reduced-schedule leave for certain medical or family-care leaves.
• Paid time off for eligible full-time and part-time employees, subject to applicable factors.
• Incentive pay for eligible roles, depending on market norms and plan eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed