In-Home Furniture Repair Technician

Restoration Hardware•West Jefferson, OH

About The Position

As an In-Home Furniture Repair Technician, you will repair products across RH’s assortment of furniture and accessories to ensure they meet quality standards. This is a client-facing role that involves visiting clients in their homes within an assigned territory. Excellent communication and relationship-building skills are important to providing first-class service.

Requirements

  • Demonstrate teamwork, ownership, urgency, and attention to detail.
  • Ability to perform touch-up repairs on wood, leather, and fabric; apply coatings and finishes to surfaces such as metal, stone, marble, and concrete; and knowledge of framing and furniture construction methods.
  • Outstanding communication and problem-solving skills to provide first-class customer service.
  • Ability to work in a fast-paced, challenging environment.
  • Ability to visit clients within an assigned geographic territory.
  • Must pass a background check, drug screen, and MVR.
  • Ability to lift and mobilize items weighing at least 75 lbs.

Responsibilities

  • Live RH’s Vision, Values and Beliefs every day.
  • Repair furniture to first-quality standards in customers’ homes, RH Galleries, and Home Delivery Centers.
  • Maintain a clean, neat, and orderly work area.
  • Promote a safe working environment.
  • Provide quality assurance and quality control feedback.
  • Exhibit flexibility and adaptability to changing job requirements.
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