In-Home Furniture Repair Technician

RH Restoration Hardware•Ontario, CA
•$20 - $40

About The Position

The In-Home Furniture Repair Technician repairs products from RH’s broad assortment of furniture and accessories to ensure they meet quality standards. This client-facing role involves visiting clients in their homes within an assigned territory and providing first-class service through excellent communication and relationship-building. Repairs may also take place in RH Galleries and Home Delivery Centers.

Requirements

  • Demonstrate teamwork, ownership, urgency and attention to detail.
  • Be able to perform touch-up repairs on wood, leather and fabric; apply coatings and finishes to surfaces such as metal, stone, marble and concrete; and have knowledge of framing and furniture construction methods.
  • Have outstanding communication and problem-solving skills to provide first-class customer service.
  • Be able to work in a fast-paced, challenging environment.
  • Be able to visit clients within an assigned geographic territory.
  • Pass a background check, drug screen and motor vehicle record (MVR) check.
  • Be able to lift and mobilize items weighing at least 75 pounds.

Responsibilities

  • Live RH’s Vision, Values and Beliefs every day.
  • Repair furniture to first-quality standards in customers’ homes, RH Galleries and Home Delivery Centers.
  • Maintain a clean, neat and orderly work area.
  • Promote a safe working environment.
  • Provide quality assurance and quality control feedback.
  • Exhibit flexibility and adaptability to changing job requirements.
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