In Home Care Coordinator

Phoenix Home Care and Hospice • Saint Charles, MO

13d

About The Position

Phoenix Home Care and Hospice is seeking a highly organized, solution-focused Care Coordinator to help ensure clients receive exceptional care. The Care Coordinator connects clients, families, caregivers, and nurses to help ensure the right care is delivered at the right time. The role involves coordinating schedules, maintaining relationships, communicating updates, supporting field staff, resolving concerns, maintaining documentation, and partnering with clinical and operational teams to support quality care and ongoing improvement.

Requirements

• High school diploma or equivalent required.
• Strong communication, customer service, and problem-solving skills.
• Ability to multitask and prioritize in a fast-moving environment.
• Professional, positive, and team-oriented attitude.
• Strong organizational and computer skills.

Nice To Haves

• Previous office, scheduling, staffing, or healthcare experience preferred.
• Experience working with elderly, disabled, or medically fragile individuals preferred.

Responsibilities

• Coordinate daily schedules for caregivers and nursing staff.
• Build and maintain strong relationships with clients and families.
• Communicate schedule changes and care updates promptly.
• Support and assist field staff with day-to-day needs.
• Investigate and resolve client and employee concerns.
• Maintain accurate documentation and reporting.
• Partner with clinical and operational teams to ensure quality care.
• Assist with ongoing quality improvement initiatives.

Benefits

• Medical, dental, and vision insurance.
• Spousal and family coverage options.
• PTO.
• Ongoing training and career development.
• Employee recognition programs.
• Supportive leadership team.
• Opportunity for advancement.
• Mission-driven culture.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED