Import Payment Coordinator

The TJX Companies, Inc.•Marlborough, MA
•$20 - $26

About The Position

The Import Payment Coordinator processes merchandise vendor payments, including receiving mail, entering invoices, monitoring e-invoicing for issues, and grouping verified invoices for wire transfer. The role ensures required documentation is received, addresses out-of-tolerance purchase order and invoice variances, and completes necessary adjustments before payment. It also helps vendors follow correct document-submission processes to prevent future payment delays. The coordinator partners with vendors and third parties to resolve e-invoicing discrepancies, missing documents, and bank-detail requirements. The role researches issues to process payments accurately and on time; provides customer service regarding banking issues, missing documents, past-due invoices, and chargeback disputes; and investigates post-payment variances between vendor invoices and distribution-center goods processing. Based on findings, the coordinator determines whether variances are acceptable or recommends potential shortage chargebacks to Merchandising partners while considering vendor relationships and company financial loss. The position also processes commission, royalty, and miscellaneous expense payments for import agents or other third parties based on purchase orders, maintains and reviews documents for imaging in accordance with the Corporate Retention Policy, and completes special projects as assigned.

Requirements

  • Ability to work independently and as part of a team in a fast-paced environment.
  • Strong oral and written communication skills.
  • Strong organization, prioritization, and multitasking skills.
  • Strong computer skills, including proficiency in Microsoft Office and Excel.
  • Strong analytical skills.

Nice To Haves

  • Payables and/or related business experience.

Responsibilities

  • Receive mail and enter invoices for merchandise vendor payments.
  • Monitor e-invoicing to identify issues, ensure resolution, and group verified invoices for wire transfer.
  • Ensure required payment documentation is received, address purchase order and invoice variances, and complete adjustments before payment.
  • Coach vendors on correct document-submission processes to help prevent future payment delays.
  • Partner with vendors and third parties to resolve e-invoicing discrepancies, missing documentation, and bank-detail requirements.
  • Gather information, resolve problems, and process payments accurately and promptly.
  • Provide customer service concerning banking issues, missing documents, past-due invoices, and chargeback disputes to internal and external audiences.
  • Research post-payment variances between vendor invoices and goods processed in distribution centers; determine whether variances are acceptable or recommend potential shortage chargebacks to Merchandising partners.
  • Process commission, royalty, or miscellaneous expense payments for import agents or other third parties based on purchase orders.
  • Maintain and review documents for imaging in accordance with the Corporate Retention Policy.
  • Complete special projects as assigned.

Benefits

  • Associate discount
  • 401(k) match
  • Medical, dental, and vision coverage
  • Health Savings Account (HSA)
  • Health care Flexible Spending Account (FSA)
  • Life insurance
  • Short- and long-term disability
  • Paid holidays, vacation, sick leave, bereavement leave, and parental leave
  • Employee Assistance Program (EAP)
  • Incentive programs for management
  • Auto and home insurance discounts
  • Tuition reimbursement
  • Scholarship program
  • Adoption and surrogacy assistance
  • Smoking cessation assistance
  • Child care and cell phone discounts
  • Pet insurance and legal insurance
  • Credit union
  • Referral bonuses
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