Immigration & Mobility Specialist

Nscale • Seattle, WA

2d

About The Position

Nscale is seeking an experienced Immigration & Mobility Specialist to support its growing global workforce. This in-house role combines employee-focused support with immigration operations, partnering with external legal counsel to provide a high-quality, human-centered experience. The specialist will guide employees, candidates, and managers through hiring, relocation, visa renewals, and sponsorship processes, clarifying timelines, requirements, and next steps while maintaining compliance.

The role supports employees through complex and sensitive immigration matters and contributes to the development and scaling of Nscale’s global immigration program. It works collaboratively with People, Talent Acquisition, Legal, business leaders, external counsel, and other immigration partners to manage cases, reduce uncertainty, and improve processes and service delivery.

Requirements

• At least 3 years of demonstrable US immigration experience, gained in-house or with a service provider; equivalent expertise is also welcomed.
• Strong knowledge of US and/or global immigration frameworks.
• Experience managing cases in partnership with external legal counsel.
• Excellent written and verbal communication skills and the ability to explain complex processes clearly and empathetically.
• Strong organizational skills and attention to detail, including the ability to manage multiple cases and deadlines in a fast-paced environment.
• Sound judgment and the ability to handle sensitive situations with discretion, professionalism, and compassion.
• A proactive, solutions-focused approach and a strong sense of accountability.
• Ability to work independently and collaboratively while staying calm under pressure.

Nice To Haves

• Experience supporting immigration in a high-growth, start-up, or scaling environment.
• Exposure to data center, infrastructure, or technical workforce populations.
• Experience building or refining in-house immigration processes.
• Strong data reporting and program metrics experience.
• A track record of improving employee-facing processes and service delivery.
• Creative, tenacious problem-solving skills and confidence navigating complex situations.

Responsibilities

• Serve as the primary contact for immigration queries, providing clear, timely, and empathetic guidance to employees, candidates, and managers.
• Support people through complex and sensitive immigration processes, explaining timelines, requirements, and next steps and handling high-stakes conversations with care.
• Own day-to-day US immigration case management and work with external legal counsel on complex matters.
• Maintain accurate records and reporting, meet compliance obligations, and proactively identify and address immigration risks.
• Manage relationships with external legal counsel and other immigration partners, ensuring service levels meet employee-support standards.
• Document workflows and build tracking systems to improve transparency, accountability, and the employee experience.
• Use data, program metrics, and feedback to improve immigration processes and service delivery.
• Partner with People, Talent Acquisition, Legal, and business leaders to turn complex regulations into practical guidance and help scale Nscale’s global immigration program.

Benefits

• Highly competitive package comprising base pay and equity, with reviews every 12 months.
• Dynamic progression plan tailored to individual ambitions, with opportunities to grow, lead, try new things, challenge the status quo, and own impact.
• Flexible workplace that gives employees autonomy to shape their day around life’s moments.
• Collaborative, supportive, and innovative work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed