Immigration Consultant (Experienced)

BAL•Atlanta, GA

10d

About The Position

The Immigration Consultant is an early-to-mid-career legal delivery professional who supports high-volume immigration casework and provides day-to-day client service. Reporting to an Associate or Senior Associate, the role focuses on case production, routine client communications, and developing procedural expertise across a wide range of immigration processes. The Consultant is a primary contact for clients on standard inquiries, manages immigration filings through established workflows, and performs administrative tasks to ensure accuracy, compliance, and timely case progression. The role requires strong organizational skills, effective use of reports and dashboards to manage high volumes of work, and precise documentation aligned with legal and firm standards. The Consultant supports initial case assessments, gathers client information, drafts forms and supporting letters, and coordinates with government agencies regarding case updates, Requests for Evidence, and deadlines. The role also involves building foundational paralegal knowledge across immigration case types, staying current on immigration law and policy changes, and participating in training and process improvements. Time is allocated primarily to casework and client engagement (90%), with ongoing learning and development (10%). Success is measured through accuracy, compliance, professional communication, workflow management, and learning agility.

Requirements

Bachelor’s degree, or 0–5 years of business immigration experience, or a combination of education and experience that demonstrates readiness for the role.
Ability to produce accurate, compliant immigration forms, letters, and case documentation.
Ability to respond promptly and professionally to routine client inquiries and information requests.
Strong organization and time-management skills, including prioritizing high-volume workloads with reports and dashboards to meet deadlines.
Ability to quickly learn and apply new processes, systems, and immigration requirements.
Technical proficiency with case management systems and document-handling tools.
Ability to maintain clean, complete, well-organized case records and strong data integrity.
Ability to conduct basic case assessments and appropriately escalate issues or anomalies.
Ability to collaborate reliably with attorneys and colleagues to support case progression.
Professional discretion when handling sensitive information and a consistent, service-focused demeanor.
Ability to follow established workflows, templates, and filing protocols consistently.

Responsibilities

Serve as the primary point of contact for routine client communications, providing timely and professional responses to inquiries and updates.
Initiate, assess, prepare, assemble, and file high-volume immigration filings using established templates, processes, and the proprietary case management system.
Scan and file complex immigration petitions and supporting documentation to facilitate efficient case management.
Maintain accurate and complete case records, data integrity, and responsiveness to client and attorney requests.
Use reports and dashboards to prioritize high volumes of work and meet deadlines.
Conduct or support initial case assessments and gather required client forms, supporting evidence, and biographical information.
Draft immigration forms and supporting letters for various case types, including employment-based NIV, IV, and PERM petitions.
Coordinate with government agencies, including USCIS, DOL, and DOS, to track case status, respond to RFEs, and monitor deadlines.
Build foundational knowledge across immigration case types and develop mastery of procedural requirements, filing protocols, and client service standards.
Ensure compliance and help update internal team procedures following changes in immigration law and policy.
Participate in internal training programs and contribute to process improvement initiatives that enhance team efficiency and service quality.
Promptly escalate operational issues to legal team leadership.