Immigration Consultant (Experienced)

BAL•New York, NY

3d•$55,300 - $69,475

About The Position

The Immigration Consultant is an early-to-mid-career legal delivery professional who supports high-volume immigration casework and provides day-to-day client service. Reporting to an Associate or Senior Associate, the role focuses on case production, routine client communication, and developing procedural expertise across a wide range of immigration processes. The Consultant serves as a primary point of contact for routine client inquiries, manages immigration filings through their full lifecycle using established workflows, and completes administrative tasks that support accurate, compliant, and timely case progression. The role requires strong organization, the ability to manage substantial workloads using reports and dashboards, and precise documentation consistent with legal and firm standards. Responsibilities also include supporting initial case assessments, gathering client information, drafting forms and supporting letters, and coordinating with government agencies on case updates, Requests for Evidence, and deadlines. The Consultant is expected to build foundational paralegal knowledge across immigration case types, stay informed about changes in immigration law and policy, and participate in training and process-improvement initiatives. Approximately 90% of time is allocated to casework and client engagement, with 10% for ongoing learning and development as required. Success is measured by accuracy, compliance, professional communication, workflow management, and learning agility.

Requirements

Bachelor’s degree, or 0–5 years of business immigration experience, or a combination of education and experience demonstrating readiness for the role.
Strong attention to detail and ability to produce accurate, compliant forms, letters, and case documentation.
Ability to respond promptly and professionally to routine client inquiries and information requests.
Strong organization and time-management skills, including prioritizing high-volume workloads and meeting deadlines.
Ability to quickly learn and apply new processes, systems, and immigration requirements.
Technical proficiency with case management systems and document-handling tools.
Ability to maintain clean, complete, well-organized case records and strong data integrity.
Basic case-assessment and problem-solving skills, including appropriate escalation of issues or anomalies.
Ability to collaborate reliably with attorneys and colleagues.
Professional discretion when handling sensitive information and a service-focused demeanor.
Ability to consistently follow established workflows, templates, and filing protocols.

Responsibilities

Serve as the primary point of contact for routine client communications and respond to inquiries and requests for updates in a timely, professional manner.
Initiate, assess, prepare, assemble, and file high-volume immigration filings using established templates, processes, and the proprietary case management system.
Scan and file complex immigration petitions and supporting documents.
Maintain accurate, complete case records and data integrity, and respond to client and attorney requests.
Use reports and dashboards to prioritize work and meet deadlines.
Conduct or support initial case assessments and gather forms, supporting evidence, and biographical information from clients.
Draft immigration forms and supporting letters for case types including employment-based NIV, IV, and PERM petitions.
Coordinate with USCIS, DOL, DOS, and other government agencies to track case status, respond to RFEs, and monitor deadlines.
Develop knowledge across immigration case types and mastery of procedural requirements, filing protocols, and client service standards.
Ensure compliance and help update internal team procedures in response to changes in immigration law and policy.
Participate in internal training and contribute to process-improvement initiatives that enhance efficiency and service quality.
Promptly escalate operational issues to legal team leadership.