Immediate Care Technician-Immediate Care Center McHenry Casual
About The Position
The Immediate Care Technician supports physicians and advanced practice providers at the Immediate Care Center by facilitating patient flow, assisting with patient care activities, and performing related administrative functions. The role helps maintain efficient patient flow and neat, clean, and safe patient care areas, promotes patient satisfaction through professional and friendly interactions, and safeguards patient confidentiality. This is a casual, as-needed position at the McHenry clinic, providing coverage for vacation and sick leave. The schedule is one 12-hour shift every two-week schedule period, plus one summer and one winter holiday. Floating to other clinics may be required. The candidate must be a Certified Medical Assistant (CMA) or Emergency Medical Technician (EMT).
Requirements
- High school diploma or GED equivalent.
- Written proof of eligibility to take one of the five eligible certification exams: AAMA, AMT, NCCT, NHA, or NRCMA. Documentation requirements vary for recent graduates and non-certified medical assistants.
- Within the first six months of employment, complete one of the specified medical assistant certifications after up to two test attempts: CMA through AAMA, RMA through AMT, NCMA through NCCT, CCMA through NHA, or NRCMA through NAHP.
- Alternatively, hold Emergency Medical Technician–Paramedic or Emergency Medical Technician–Basic certification through the National Registry of Emergency Medical Technicians, or an Illinois EMT license.
- Certification is required upon hire.
- Basic Life Support certification from the American Heart Association.
- Completion of a pre-employment competency exam.
- Strong computer skills.
- Must be a CMA or EMT.
Nice To Haves
- Experience with electronic medical records.
- College degree or interest in the health care field.
- One to two years of ambulatory care experience.
Responsibilities
- Escort patients to exam rooms, identify them using two identifiers, and prepare them for examination.
- Obtain accurate vital signs according to organizational standards and document the reason for visit, allergies, smoking history, and pharmacy information.
- Promptly inform the physician or advanced practice provider of significant vital-sign changes or acute symptoms.
- Anticipate and set up equipment and supplies needed for visits; clean and prepare exam rooms for the next patient.
- Respond to needs to expedite visits, maintain patient flow, and prioritize tasks appropriately.
- Assist with referrals, transfers, and discharge processes.
- Assist physicians and advanced practice providers with medical and surgical procedures, including ECGs, venipuncture, immunizations, procedure-tray setup, specimen collection, CLIA-waived testing, wound care, and splinting, as directed.
- Call in or electronically send prescriptions as directed by the physician or advanced practice provider.
- Prepare and stock exam rooms, following protocols for disinfecting and sterilizing equipment and instruments.
- Participate in environmental safety rounds.
- Maintain vaccine and medication inventory and ensure medication cabinets are appropriately locked.
- Monitor and maintain equipment and instruments according to clinic guidelines.
- Assist with ordering supplies and correctly dispose of expired items.
- Adhere to office opening and closing procedures.
- Interact professionally and cooperatively with practice staff and patients, accept delegated responsibilities positively, and offer assistance to others.
- Attend and participate in staff meetings.
- Communicate appropriately and effectively with patients and the patient care team, in person and by phone.
- Perform delegated procedures common to the specialty area safely, effectively, and efficiently.
- Perform other duties as assigned.
Benefits
- Northwestern Medicine describes a wide range of benefits supporting employees’ physical, emotional, and financial well-being; eligibility depends on employment classification.
- Tuition reimbursement.
- Loan forgiveness.
- 401(k) matching.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
