Immediate Care Technician-Immediate Care Center Part Time Days

Northwestern Memorial Healthcare • Mokena, IL

6d

About The Position

The Immediate Care Technician supports physicians and advanced practice providers by facilitating patient flow, assisting with patient care activities and performing related administrative functions. The role helps ensure efficient visits, maintains clean and safe patient care areas, promotes patient satisfaction through professional and friendly interactions, and safeguards patient confidentiality. The technician follows Northwestern Medicine’s mission, values, Code of Ethics, policies, procedures, and applicable regulatory and accreditation standards.

Requirements

• High school diploma or GED equivalent.
• Written proof of eligibility to take one of the specified medical assistant certification exams (AAMA, AMT, NCCT, NHA, or NRCMA), with documentation requirements depending on graduation and certification status.
• Within the first six months of employment, complete one of the listed medical assistant certifications after up to two test attempts, or hold an EMT-Paramedic or EMT-Basic certification through the National Registry of Emergency Medical Technicians, or an Illinois EMT license certification, as applicable.
• Basic Life Support certification from the American Heart Association.
• Completion of a pre-employment competency exam.
• Strong computer skills.

Nice To Haves

• Experience with an electronic medical record.
• College degree or interest in the health care field.
• One to two years of ambulatory care experience.

Responsibilities

• Escort patients to exam rooms, verify identity using two identifiers, and prepare patients for examination.
• Obtain and document accurate vital signs; record the reason for the visit and update or confirm allergies, smoking history, and pharmacy information.
• Promptly inform the physician or advanced practice provider of significant changes in vital signs or acute symptoms.
• Anticipate and prepare equipment and supplies for visits; clean and prepare exam rooms for subsequent patients.
• Respond to needs that expedite visits, maintain patient flow, and prioritize tasks accordingly.
• Assist with referrals, transfers, and discharge processes.
• Assist physicians and advanced practice providers with medical and surgical procedures under established protocols, including ECGs, venipuncture, immunizations, procedure tray setup, specimen collection, CLIA-waived testing, wound care, and splinting.
• Call in or electronically send prescriptions as directed by the physician or advanced practice provider.
• Prepare and stock exam rooms; disinfect and sterilize equipment and instruments according to established protocols.
• Participate in environmental safety rounds; maintain vaccine and medication inventory; ensure medication cabinets are appropriately locked; and monitor and maintain equipment and instruments according to clinic guidelines.
• Assist with ordering supplies and properly dispose of expired items.
• Follow office opening and closing procedures.
• Interact professionally and cooperatively with patients and practice staff; accept delegated responsibilities, offer assistance, attend and participate in staff meetings, and communicate effectively in person and by phone.
• Perform delegated procedures common to the specialty area safely, effectively, and efficiently.
• Perform other duties as assigned.

Benefits

• Northwestern Medicine describes a wide range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events; details and eligibility depend on employment classification.
• Tuition reimbursement.
• Loan forgiveness.
• 401(k) matching.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED