Immediate Care Technician-Immediate Care Center Part Time Days

Northwestern Memorial Healthcare • Mokena, IL

6d • $21 - $27

About The Position

The Immediate Care Technician supports physicians (MDs) and advanced practice providers (APPs) by facilitating patient flow, assisting with patient care activities, and performing related administrative functions. The role helps ensure efficient visits, maintains neat, clean, and safe patient care areas, promotes patient satisfaction through professional and friendly interactions, and safeguards patient confidentiality. The technician follows Northwestern Medicine’s mission, values, Code of Ethics, compliance program, policies, procedures, and applicable regulatory and accreditation standards.

Requirements

• High school diploma or GED equivalent.
• Written proof of eligibility to take one of the listed medical assistant certification exams (AAMA, AMT, NCCT, NHA, or NRCMA).
• Complete one of the listed medical assistant certifications within the first six months of employment, with up to two test attempts, unless qualifying EMT certification or licensure applies.
• Alternatively, hold Emergency Medical Technician–Paramedic or Emergency Medical Technician–Basic certification from the National Registry of Emergency Medical Technicians, or an Illinois EMT license; certification is required upon hire.
• Basic Life Support certification from the American Heart Association.
• Completion of a pre-employment competency exam.
• Strong computer skills.

Nice To Haves

• Experience with an electronic medical record.
• College degree or interest in the health care field.
• One to two years of ambulatory care experience.

Responsibilities

• Escort patients to exam rooms, identify them using two identifiers, and prepare them for examination.
• Obtain and document accurate vital signs, reason for visit, allergies, smoking history, and pharmacy information.
• Promptly inform the MD or APP of significant changes in vital signs or acute symptoms.
• Anticipate and set up equipment and supplies needed for visits; clean and prepare exam rooms for the next patient.
• Respond to patient and clinic needs to expedite visits, maintain patient flow, and prioritize tasks.
• Assist with referrals, transfers, and discharge processes.
• Assist MDs and APPs with medical and surgical procedures according to established protocols, including ECGs, venipuncture, immunizations, procedure tray setup, specimen collection, CLIA-waived testing, wound care, and splinting.
• Call in or electronically send prescriptions as directed by the MD or APP.
• Prepare and stock exam rooms, and disinfect and sterilize equipment and instruments according to established protocols.
• Participate in environmental safety rounds.
• Maintain vaccine and medication inventory and ensure medication cabinets are appropriately locked.
• Monitor and maintain equipment and instruments according to clinic guidelines.
• Assist with ordering supplies and correctly dispose of expired items.
• Follow office opening and closing procedures.
• Work cooperatively with practice staff, accept delegated responsibilities, offer assistance, and participate in staff meetings.
• Communicate appropriately and effectively with patients and the patient care team, both in person and by phone.
• Perform delegated specialty procedures safely, effectively, and efficiently.
• Perform other duties as assigned.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• Benefits intended to support physical, emotional, and financial well-being and provide protection for unexpected life events

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED