Imaging Service Coordinator

Brown Medicine

6d•$19 - $31•Onsite

About The Position

The Imaging Service Coordinator (ISC) supports the imaging department and radiologists with administrative tasks that promote departmental efficiency, accuracy, and safety. The role serves as a liaison between radiologists and ordering providers, helps ensure STAT outpatient imaging exams are scheduled promptly without barriers, and supports closed-loop communication of actionable findings. Brown University Health employees are expected to role model the organization’s values of Compassion, Accountability, Respect, and Excellence, and demonstrate the core Success Factors: Instill Trust and Value Differences, Patient and Community Focus, and Collaborate.

Requirements

Two or more years of administrative healthcare experience or related experience required.

Nice To Haves

Associate’s degree preferred.
Prior experience with Epic strongly preferred.

Responsibilities

Track, report, and communicate radiologic findings that meet criteria and recommendations to ordering providers.
Review exams changed due to protocol updates and obtain a new order and prior authorization as needed.
Approve add-on imaging studies using predetermined criteria specified by the respective subspecialty sections.
Relay technical issues to IT as directed by radiologists.
Support radiologists with interdepartmental and external communication, coordinate dialogue between providers, retrieve documents needed for report addendums, and perform other administrative tasks.
Triage Reading Room phone calls, transfer calls to the appropriate extension, and document and distribute messages to and from radiologists.
Pre-screen and confirm exam appointments as needed and communicate conflicts or contraindications to the modality lead or manager.
Review and ensure the accuracy of imaging templates.
Review modality schedules for conflicts.
Perform other duties as assigned.