Imaging Scheduling Representative

Asante • MEDFORD, OR

3d

About The Position

The Imaging Scheduling Representative schedules and pre-registers patients for requested services. The role obtains current demographic, insurance, and other information required by third-party payers and works collaboratively with referrals, authorizations, and financial screening teams to ensure required pre-authorizations are secured, nonemergent procedures are financially cleared, and patients are informed of their financial obligations before their date of service.

The position performs scheduling for assigned service lines, reschedules procedures as needed, and coordinates STAT scheduling directly with technologists and physicians. It requires professional, patient, compassionate, and considerate interactions with internal and external customers, as well as the ability to work independently and as part of a team while practicing Asante's values.

Requirements

• Healthcare-related insurance, scheduling, front desk, or comparable experience is required.
• High school diploma, GED, or equivalent experience demonstrating the ability to communicate effectively as required for the position.

Nice To Haves

• Associate degree in a business or healthcare-related field.
• Certified Healthcare Access Associate (CHAA) certification.

Responsibilities

• Greet and assist internal and external customers professionally, patiently, compassionately, and considerately, striving to meet or exceed their anticipated needs.
• Schedule and pre-register patients for requested services.
• Obtain current demographic, insurance, and other information required by third-party payers.
• Collaborate with referrals, authorizations, and financial screening teams to secure pre-authorizations, financially clear nonemergent procedures, and inform patients of financial obligations before their date of service.
• Perform scheduling functions for assigned service lines and reschedule procedures as necessary.
• Coordinate STAT scheduling directly with technologists and physicians.
• Work independently and as part of a team while practicing Asante's values.

Benefits

• Medical, dental, and vision coverage for part-time and above employees and eligible dependents, beginning within 30 days of hire.
• Employer-sponsored retirement plan with company contribution and match.
• Generous ETO for part-time and above employees.
• Tuition reimbursement and tuition repayment program.
• Life insurance.
• Disability coverage.
• Employee assistance programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED