Imaging Scheduler
About The Position
The Imaging Scheduler schedules CT, MRI, and other diagnostic imaging appointments, handling inbound and outbound patient calls and working assigned scheduling queues. The role coordinates appointments across multiple imaging locations, verifies scheduling requirements, and places appointments accurately. It provides compassionate, patient-centered service, supports efforts to reduce scheduling backlogs and improve patient access to care, and uses medical terminology and imaging knowledge to complete scheduling activities. The position requires maintaining productivity and quality standards while working remotely. The candidate must reside in California. This is a contract role based out of Modesto, California, and is fully remote.
Requirements
- EPIC experience scheduling.
- At least 2 years of medical scheduling experience.
- Previous imaging scheduling experience.
- Experience scheduling CT and MRI appointments.
- Strong understanding of medical terminology.
- Excellent customer service and communication skills.
- Professional phone presence with empathy and compassion for patients.
- Ability to work independently in a remote setting.
- Must reside in California.
Nice To Haves
- Experience scheduling multiple imaging modalities, including ultrasound.
- Experience working within a high-volume healthcare call center or centralized scheduling environment.
- Experience using electronic medical records and scheduling platforms.
Responsibilities
- Schedule CT, MRI, and other diagnostic imaging appointments.
- Handle inbound and outbound patient calls.
- Review and work assigned scheduling queues.
- Coordinate appointments across multiple imaging locations.
- Verify scheduling requirements and ensure accurate appointment placement.
- Provide compassionate, patient-centered service during every interaction.
- Help reduce scheduling backlogs and improve patient access to care.
- Use medical terminology and imaging knowledge to support scheduling activities.
- Maintain productivity and quality standards in a remote environment.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Critical illness, accident, and hospital coverage
- 401(k) retirement plan with pre-tax and Roth post-tax contributions
- Voluntary life and AD&D insurance for employees and dependents
- Short- and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time off/leave, including PTO, vacation, or sick leave, subject to eligibility and applicable terms
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
