IBS Counter Service

Genuine Parts Company • Denver, CO

4d

About The Position

NAPA is hiring an Automotive Parts Specialist to provide and source parts for specialized equipment used by fleet customers. The role uses parts knowledge to support NAPA team members, answer customer questions, and work with management and technicians. It calls for strong customer focus and energy in a fast-paced environment, including asking questions to identify the correct parts, researching and sourcing them, and informing customers about availability.

Candidates should enjoy helping fleet customers with parts and service needs and be willing to learn and grow their parts experience as part of a team. The role may involve working in or around an airport and in a shop environment. The posting describes opportunities for training, ongoing development, and career growth.

Requirements

• Valid driver's license.
• Previous experience in a parts store or automotive industry, or willingness to learn about automotive parts.
• High school diploma or GED.
• Excellent verbal and written communication skills.
• Strong listening skills and empathy for customers.
• Ability to work in or around an airport environment and in a shop environment.

Nice To Haves

• Technical or trade school courses or degree.
• Background in or passion for the automotive, heavy equipment, farm, diesel, marine, or dealership industries.
• Experience with airport ground support equipment.
• Knowledge of cataloging, sourcing, or inventory management systems.
• ASE certifications.
• Customer-centric approach toward both external and internal customers.

Responsibilities

• Provide and source parts for specialized equipment for fleet customers.
• Use parts knowledge to assist NAPA team members and answer customer questions.
• Provide outstanding customer service and interact with management and technicians.
• Ask appropriate questions to ensure the correct parts are researched and sourced.
• Inform customers about parts availability.

Benefits

• Medical, dental, and vision plans.
• 401(k) with company match.
• Paid holidays and vacation.
• Personal days and sick days.
• Paternal leave.
• NAPA employee discount.
• Tuition reimbursement.
• Employee stock purchase plan.
• Professional development opportunities.
• Wellness programs.
• Training and ongoing development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED