I/DD Services Coordinator

BestCare Treatment Services•Prineville, OR

3d•$22 - $29

About The Position

The I/DD Services Coordinator works under the direction of the I/DD Program Manager to coordinate services for people with intellectual and/or developmental disabilities. The coordinator assesses needs, facilitates service planning, makes referrals, and authorizes services, working closely with program participants, guardians, and families. The role also coordinates services with local and statewide government entities, community partners, independent providers, and provider agencies. The position provides case management in community settings and supports individuals in accessing services and resources to pursue their goals and maintain independence. It includes completing assessments and planning documentation, coordinating annual service plans and authorizations, monitoring services and records, supporting transitions, and helping maintain continuity and quality of care in accordance with applicable Oregon rules and organizational standards. The coordinator also serves as a liaison and provides information, referrals, presentations, and program training to community groups and staff.

Requirements

Meet one of the following education and experience combinations: a bachelor’s degree in behavioral science, social science, or a closely related field; a bachelor’s degree in any field plus one year of human-services-related experience; an associate’s degree in behavioral science, social science, or a closely related field plus two years of human-services-related experience; or at least three years of human-services-related experience.
Experience working with individuals with intellectual or developmental disabilities.
For individuals recovering from addiction, continuous sobriety for the two years preceding the date of hire.
Maintain a valid Oregon Driver License or be able to obtain one upon hire.
Be insurable under the organization’s auto liability coverage policy; minimum age 21 and no Type A violations in the past three years, or three or more Type B violations.
Ability to travel locally and out of the area as needed.

Nice To Haves

Bachelor’s degree in behavioral science, social science, or a closely related field.
Bilingual in English and Spanish.

Responsibilities

Conduct assessments, level-of-care reviews, planning documentation, case-management contacts and monitoring, eligibility and transition documentation, and other required work in a timely manner and in compliance with Oregon Administrative Rules and organizational standards.
Complete clinical documentation of services, including progress notes for qualifying encounters, reports, correspondence, and behavioral data required for billing and agency requirements.
Coordinate and follow up with social service agencies, medical providers, and other allied agencies and institutions to support continuity of care and an integrated service system.
Provide case-management services to eligible individuals in community settings, considering client preferences and applicable prioritization requirements.
Attend required case-manager training, complete online core competency modules within the first 90 days, and complete 20 hours per year of relevant training.
Facilitate or participate in annual assessments of individual needs, including CNA, ANA, SNAP, SIS, or other required assessments, to determine service needs and funding.
Facilitate or participate in annual Oregon Needs Assessments to determine support needs, risks, and Level of Care approval for Medicaid-funded services.
Ensure individuals are offered annual choice of case management, provider services, and service settings, and receive annual notification of rights.
Coordinate service planning, including annual Individual Support Plans for individuals requesting funded services and Annual Plans for individuals receiving case management only, and authorize provider services.
Help individuals obtain home- and community-based services and resources needed to achieve their goals and maintain independence.
Refer individuals to independent and agency providers and to community partners and other providers, including medical, behavioral health, and employment services providers, as requested.
Collaborate with families, community partners, residential providers, and other social service agencies.
Participate in entry and exit meetings and complete transition planning and documentation.
Review provider progress notes, Personal Support Worker timesheets, positive behavior support plans, and other documentation to verify funded services and payment claims.
Attend IEPs and transition meetings as required and assist with transitions to adult services.
Ensure timely incident reporting by providers, families, and individuals; document serious events in the centralized reporting database; and complete required training in the Centralized Abuse Management reporting system.
Report abuse of individuals with intellectual or developmental disabilities, support protective services and investigations, and coordinate with providers, law enforcement, the Department, and others as required.
Make referrals and assist individuals with obtaining Medicaid service and OHP eligibility.
Assist the Eligibility Specialist with eligibility redeterminations and the Designated Referral Contact with residential placement coordination as needed.
Ensure service quality and compliance with applicable Oregon Administrative Rules, and maintain documentation in electronic and file-room records for each individual on the caseload.
Work independently in the community and promote a positive image of Crook County, the I/DD Program, and BestCare Treatment Services.
Serve as a liaison between the agency and community or County personnel; provide technical information, referrals, and program services; present to community groups; and train staff and volunteers.
Perform other related duties as assigned.