I/DD Services Coordinator

BestCare•Prineville, OR

3d•$22 - $29

About The Position

The Intellectual/Developmental Disabilities (I/DD) Services Coordinator works under the direction of the I/DD Program Manager to coordinate services for people with intellectual and/or developmental disabilities. The coordinator assesses needs, facilitates service planning, makes referrals, and authorizes services, working closely with program participants, guardians, and families. The role also coordinates services with local and statewide governmental entities, community partners, independent providers, and provider agencies. The coordinator provides case management in community settings; completes assessments, plans, eligibility and transition documentation, and clinical records; supports continuity of care and access to home- and community-based services; and monitors service quality and provider documentation. The position also participates in needs assessments, incident and abuse reporting, eligibility coordination, community liaison work, and program training and presentations. Work must comply with applicable Oregon Administrative Rules, Oregon Revised Statutes, and organizational standards.

Requirements

Bachelor’s degree in behavioral science, social science, or a closely related field; or a bachelor’s degree in any field plus one year of human-services-related experience; or an associate’s degree in behavioral science, social science, or a closely related field plus two years of human-services-related experience; or at least three years of human-services-related experience.
Experience working with individuals with intellectual or developmental disabilities.
For individuals recovering from addiction, continuous sobriety for the two years preceding hire.
Maintain a valid Oregon Driver License or be able to obtain one upon hire.
Be insurable under the organization’s auto liability policy: minimum age 21 and no Type A violations in the past three years, or three or more Type B violations, as stated in the posting.
Ability to travel locally and out of the area as needed.

Nice To Haves

Bachelor’s degree in behavioral science, social science, or a closely related field.
Bilingual English/Spanish.

Responsibilities

Conduct assessments, level-of-care reviews, planning documentation, case management contacts and monitoring, eligibility and transition documentation, and other required work in a timely manner and in compliance with applicable rules and standards.
Complete clinical documentation of services, including progress notes, reports, correspondence, and behavioral data needed to support billing claims and meet agency requirements.
Coordinate and follow up with social service agencies, medical providers, and other allied agencies and institutions to support continuity of care and an integrated service system.
Provide case management to eligible individuals in community settings, considering client preferences and applicable prioritization requirements.
Attend required case manager training, complete online core competency modules within the first 90 days, and complete 20 hours per year of relevant training.
Facilitate or participate in annual needs assessments, including CNA, ANA, SNAP, SIS, or other required assessments, to determine service needs and funding.
Facilitate or participate in annual Oregon Needs Assessments to determine support needs, risks, and Level of Care approval for Medicaid-funded waiver services.
Ensure individuals annually receive choice of case management, provider services, and service settings, and receive notification of rights.
Coordinate service planning, including annual Individual Support Plans or Annual Plans, and authorize provider services as appropriate.
Help individuals obtain home- and community-based services and resources to achieve goals and maintain independence in the community.
Refer individuals to independent and agency providers and to community, medical, behavioral health, employment, and other providers as requested by the individual or guardian.
Collaborate with families, community partners, residential providers, and other social service agencies.
Participate in entry and exit meetings and complete transition planning and documentation.
Review provider progress notes, Personal Support Worker time sheets, positive behavior support plans, and other documentation to verify funded services and claims.
Attend IEP and transition meetings as required and assist with transitions to adult services.
Ensure timely incident reporting and documentation of serious events in the centralized reporting database; complete required Centralized Abuse Management system training.
Report abuse and support protective services follow-up, including communication and coordination with investigators, providers, law enforcement, the Department, and others as required.
Make referrals and assist individuals in obtaining Medicaid and OHP eligibility.
Assist with eligibility redeterminations and coordinate residential placements as needed.
Ensure service quality and maintain required documentation in electronic and file room records for each individual on the caseload.
Work independently in the community and promote a positive image of Crook County, the I/DD Program, and BestCare Treatment Services.
Serve as a liaison between the agency and community or County personnel; provide technical information and referral expertise, make community presentations, and provide program training to staff and volunteers.
Perform other related duties as assigned.