Hyperscale Network Specialist II

E2 Optics•Cedar Rapids, IA

About The Position

The Hyperscale Network Specialist II independently performs network validation, audits, testing, troubleshooting, and authorized remediation across hyperscale data center infrastructure. The role verifies compliance with customer specifications and E2 Optics quality standards, supports activation readiness and customer acceptance, prepares test files and reports, and escalates systemic or customer-impacting issues to a Hyperscale Network Specialist III. The specialist also provides day-to-day technical guidance to Hyperscale Network Specialist I personnel and supports customer walkdowns, commissioning, turnover inspections, quality verification, and process improvement. Travel may be required.

Requirements

  • High school diploma or GED.
  • OSHA 10 certification.
  • Completion of required customer onboarding and project-specific training.
  • Successful completion of customer system qualification requirements.
  • 2–4 years of experience in structured cabling, telecommunications, fiber optics, data center construction, network infrastructure, mission critical construction, or a related technical field.
  • Experience independently performing structured cabling audits and troubleshooting.
  • Experience using fiber optic testing equipment.
  • Strong understanding of copper and fiber optic structured cabling systems.
  • Working knowledge of Front-End Network (FENW) architecture and developing understanding of Back-End Network (BENW) infrastructure.
  • Understanding of hyperscale data center network topology.
  • Knowledge of ANSI/TIA and BICSI installation standards, fiber connector types, cable construction, and network hardware.
  • Proficiency operating OLTS, OTDR, OPM, and VFL testing equipment; ability to interpret OTDR traces and identify common failure conditions.
  • Ability to perform Permanent Link testing using One Jumper Reference methodology and interpret customer loss budget requirements.
  • Working knowledge of BERT terminology and performance thresholds.
  • Ability to identify contamination, polarity, routing, and installation deficiencies.
  • Proficiency with customer ticketing systems and documentation platforms, and ability to produce native test files and PDF reports.
  • Strong documentation discipline, including maintaining calibration records and testing documentation.
  • Ability to mentor entry-level personnel.
  • Strong communication and interpersonal skills; excellent organizational and time-management skills.
  • Ability to independently prioritize work in fast-paced construction environments and recognize and communicate systemic issues to project leadership.
  • Commitment to safety, quality, customer satisfaction, and continuous improvement.
  • Ability and willingness to travel as required.
  • Ability to meet the stated physical demands, including lifting, carrying, climbing ladders, and working in tight or confined spaces.

Nice To Haves

  • Experience supporting hyperscale data center projects.
  • BICSI Installer 2 Copper certification.
  • BICSI Installer 2 Fiber certification.
  • BICSI Technician certification.
  • EXFO Tier I and Tier II certifications.
  • Corning TS-LAN-500 or equivalent.
  • OSHA 30 certification.
  • MEWP certification.
  • First Aid / CPR certification.
  • ESD Awareness.
  • Laser Safety certification.
  • Work at Height certification.
  • Customer-specific network qualification programs.

Responsibilities

  • Follow safe work practices and comply with company and client worksite safety policies and procedures.
  • Promote E2 Optics’ Core Values through leadership, professionalism, accountability, teamwork, and quality execution.
  • Independently validate hyperscale data center network infrastructure against customer specifications and quality standards.
  • Audit front-end network infrastructure, fiber optic backbones, copper infrastructure, cabinets, patch panels, fiber enclosures, structured cabling, and network hardware connectivity.
  • Confirm activation readiness, including asset tags, uplinks, circuit integrity, labels, physical installation, documentation, test completion, and customer acceptance requirements.
  • Independently troubleshoot standard network issues, including fiber contamination, mispatching, connector damage, polarity, routing, cable damage, equipment reseats, and label discrepancies.
  • Identify recurring failure patterns and distinguish isolated failures from systemic network problems requiring escalation.
  • Perform fiber optic testing using OLTS, OTDR, OPM, VFL, and digital fiber inspection scopes.
  • Perform Permanent Link testing using One Jumper Reference methodology in accordance with ANSI/TIA-526-7-A.
  • Interpret OTDR traces to identify connector and splice losses, reflection events, fiber breaks, excessive attenuation, and installation defects.
  • Perform loopback validation and signal path verification.
  • Validate connector cleanliness using IEC 61300-3-35 inspection standards and perform approved fiber cleaning procedures.
  • Interpret customer loss budget requirements for ISP Permanent Link, OSP, Channel, and Loopback.
  • Perform basic BERT and circuit audit interpretation, including BER, FEC, port flaps, and SNR.
  • Perform authorized remediation, including connector replacement, re-terminations, fiber remediation, patch and label corrections, cable routing corrections, and hardware reseats.
  • Correlate audit tickets to identify infrastructure failures affecting multiple circuits or systems.
  • Maintain proficiency with customer software, ticketing, asset management, and network documentation systems, including FIM, CableGuy, and UTP.
  • Generate native test files and PDF reports supporting customer acceptance requirements.
  • Monitor calibration status of assigned testing equipment and verify compliance with project requirements.
  • Accurately document completed work, test results, remediation activities, and final network status.
  • Escalate systemic issues, recurring failures, engineering concerns, and customer-impacting deficiencies to a Hyperscale Network Specialist III.
  • Provide day-to-day technical guidance, mentoring, and field support to Hyperscale Network Specialist I personnel.
  • Support customer walkdowns, commissioning, turnover inspections, and quality verification.
  • Participate in process improvement initiatives to improve productivity, audit accuracy, network quality, and customer satisfaction.
  • Maintain organized work areas, testing equipment, customer assets, and project documentation.
  • Perform additional duties as assigned in support of project objectives and customer requirements.
  • Travel as required by E2 Optics.

Benefits

  • Competitive pay
  • Opportunities for professional development and career growth
  • BICSI training facilities
  • Supportive and inclusive work environment
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Paid holidays
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