Hyperscale Network Specialist I

E2 Optics•Cedar Rapids, IA

10d

About The Position

The Hyperscale Network Specialist I performs standardized network validation activities on hyperscale data center infrastructure according to customer specifications, project standards, and E2 Optics Standard Operating Procedures. The role focuses on physical validation of Front-End Network (FENW) infrastructure, including structured cabling, patch panels, fiber enclosures, cabinets, racks, pathways, and network hardware. The specialist inspects installation quality, supports activation readiness, performs basic troubleshooting and approved corrective actions, documents findings, and escalates issues beyond Level I authority. The role supports commissioning, turnover, and customer acceptance activities and participates in ongoing training and professional development. Safety is E2 Optics' number one Core Value; employees are expected to follow safe work practices and company and client site policies. Travel is required as needed by E2 Optics.

Requirements

High school diploma or GED.
OSHA 10 certification within the first two weeks of employment or as required by project specifications.
Complete E2 Optics onboarding and customer-specific orientation before performing field activities.
Successfully complete customer-required training and system access requirements before independently performing audit activities.
0–2 years of experience in structured cabling, telecommunications, low voltage systems, data center construction, network infrastructure, mission-critical construction, or a related technical field.
Ability to safely work in active construction environments while following established procedures and quality standards.
Basic understanding of structured copper and fiber optic cabling systems, hyperscale data center environments, network infrastructure, and Front-End Network architecture and connectivity.
Basic knowledge of BICSI and ANSI/TIA installation practices; familiarity with LC, MPO/MTP, MMC, and common copper connectivity.
Basic understanding of cable routing, labeling, cable management, pathway systems, and customer activation readiness requirements.
Ability to perform basic VFL continuity verification; basic understanding of OLTS and OTDR testing concepts, Permanent Link testing methodology, loss budgets, and acceptable testing practices.
Ability to inspect fiber connectors using approved digital inspection equipment under guidance and perform approved fiber cleaning procedures.
Ability to document audit findings accurately in customer ticketing systems, with strong attention to detail for deficiencies, corrective actions, and validation activities.
Basic proficiency with Microsoft Office applications, including Outlook, Word, Excel, and Teams, and ability to navigate customer platforms such as FIM, CableGuy, UTP, or equivalent systems.
Ability to recognize installation deficiencies and basic network issues, follow standardized troubleshooting procedures, determine when escalation is needed, and escalate within established timelines.
Strong verbal and written communication, organizational skills, attention to detail, professionalism, and ability to prioritize work while maintaining quality.
Ability to work independently on assigned tasks while recognizing technical limitations; willingness to learn advanced troubleshooting and continuously develop technical skills.
Accountability, integrity, a strong work ethic, and commitment to safety, quality, customer satisfaction, and continuous improvement.
Ability to work effectively in a fast-paced hyperscale construction environment.
Able and willing to travel as required by E2 Optics.
Meet the role's physical demands, including regularly lifting or moving up to 40 pounds, frequently lifting or moving up to 25 pounds, regularly carrying and climbing ladders up to 20 feet, and potentially working in confined spaces or operating specified equipment when required.

Nice To Haves

Previous experience in a data center or mission-critical environment.
Exposure to fiber optic and copper cabling systems, testing equipment, or network infrastructure.
BICSI Installer 1 certification (Copper and/or Fiber).
OSHA 30 certification.
MEWP / Aerial Lift certification.
ESD Awareness certification.
Laser Safety certification.
Work at Height certification.
Confined Space Awareness certification.
First Aid / CPR certification.
Manufacturer training from CommScope, Corning, Panduit, Leviton, Siemon, or equivalent.
Customer-approved onboarding and qualification programs, such as Meta LevelUp or equivalent where applicable.

Responsibilities

Follow safe work practices and company and client worksite safety policies and procedures; uphold E2 Optics' Core Values.
Execute standardized network validation activities in accordance with customer specifications, project standards, and E2 Optics Standard Operating Procedures.
Physically validate Front-End Network infrastructure, including structured cabling systems, patch panels, fiber enclosures, network cabinets, equipment racks, pathways, and network hardware.
Inspect installation quality, including cable routing and management, bend radius, labeling, connector orientation, patching accuracy, hardware installation, and workmanship.
Perform basic troubleshooting using established procedures and approved customer workflows.
Use customer-approved software such as FIM, CableGuy, and UTP to review assignments, update tickets, document findings, and communicate status.
Perform guided continuity verification using Visual Fault Locators and other approved testing equipment under qualified personnel's direction.
Assist higher-level Network Specialists with fiber optic inspections using digital inspection scopes and develop competency in connector cleanliness evaluation according to IEC 61300-3-35.
Perform approved fiber cleaning procedures using customer-approved methods and materials and following manufacturer recommendations and established standards.
Assist with validation of network hardware, including chassis, line cards, transceivers, fabric modules, and associated components, without making unauthorized configuration changes.
Document inspection findings, observations, deficiencies, corrective actions, and ticket updates in required customer systems; produce complete and timely documentation supporting audit completion, validation, and provisioning readiness.
Perform limited authorized corrective actions, such as reseating connectors and correcting labeling discrepancies, as directed by higher-level personnel.
Recognize abnormal test results, installation deficiencies, damaged infrastructure, documentation discrepancies, and network abnormalities; promptly escalate according to established procedures.
Escalate unresolved issues to a Hyperscale Network Specialist II or III within 15 to 20 minutes when troubleshooting exceeds Level I authority or customer procedures direct escalation.
Support commissioning, turnover, and customer acceptance by keeping assigned work areas organized, documented, and inspection ready.
Participate in on-the-job, classroom, manufacturer, and customer certification training and continuous professional development.
Care for and maintain organization and accountability of assigned tools, testing equipment, PPE, and customer assets, including awareness of calibration needs.
Maintain clean and organized work areas and perform additional duties as assigned.
Travel as required by E2 Optics.