Hyperscale Network Specialist III

E2 Optics•Cedar Rapids, IA

12d

About The Position

The Hyperscale Network Specialist III serves as the primary technical subject matter expert for network validation, troubleshooting, activation readiness, and infrastructure quality within assigned projects or work areas. The role independently leads advanced validation and testing across front-end and back-end networks, structured cabling, fiber optic systems, and network hardware, and supports hyperscale commissioning, customer acceptance, and turnover. The specialist leads complex technical investigations, performs root cause analysis, evaluates test results and customer loss budgets, verifies infrastructure readiness, and ensures documentation and testing packages are accurate and compliant. The position also coordinates troubleshooting across project teams and customers, mentors Specialists I and II, supports lead technicians with planning, and contributes to standardized procedures and continuous improvement. The role requires following company and client safety policies and being able and willing to travel as required.

Requirements

High school diploma or GED.
OSHA 10 certification.
Completion of required customer onboarding and project-specific training.
Successful completion of customer qualification requirements and technical authorization programs.
4–6+ years of experience in structured cabling, telecommunications, fiber optics, network infrastructure, mission-critical construction, or hyperscale data center environments.
Demonstrated experience independently performing advanced network validation, testing, troubleshooting, and remediation.
Experience supporting hyperscale commissioning, turnover, and customer acceptance activities.
Experience mentoring technical personnel and serving as a technical resource for project teams.
Ability to perform root cause analysis and resolve complex network infrastructure issues.
Advanced understanding of structured cabling systems, fiber optic infrastructure, network hardware, and hyperscale data center architecture.
Thorough understanding of front-end and back-end network infrastructure, customer network standards, installation practices, and commissioning requirements.
Working knowledge of ANSI/TIA standards, BICSI best practices, and manufacturer installation requirements.
Comprehensive understanding of fiber optic connector types, network topology, structured cabling architecture, and network deployment methodologies.
Expert operation of OLTS, OTDR, OPM, VFL, and digital fiber inspection equipment; advanced interpretation of OTDR traces and fiber optic testing results.
Ability to evaluate customer loss budgets and determine compliance, and analyze BERT, BER, FEC, SNR, and network performance indicators.
Strong root cause analysis and advanced troubleshooting capability, including the ability to identify systemic failures through testing and infrastructure validation.
Advanced proficiency with customer documentation platforms, ticketing systems, quality reporting tools, and asset management systems.
Ability to review technical documentation, prepare customer-ready testing packages, and produce turnover documentation.
Strong understanding of documentation requirements for customer activation and commissioning.
Demonstrated ability to mentor and develop technical personnel and provide leadership without direct supervisory authority.
Excellent communication and interpersonal skills; ability to communicate technical information to customers, project leadership, and field personnel.
Ability to lead technical investigations and coordinate cross-functional troubleshooting activities.
Strong organizational and planning skills; ability to prioritize multiple assignments in fast-paced construction environments.
Demonstrated commitment to continuous improvement, technical excellence, and customer satisfaction.
Ability and willingness to travel as required.
Ability to meet the physical demands of the role, including frequent standing and walking; regularly lifting or moving up to 40 pounds and frequently lifting or moving up to 25 pounds; regularly carrying and climbing ladders up to 20 feet; and working in tight or confined spaces when required.
Ability to operate scissor lifts, telehandlers, boom lifts, and UTVs if required.

Nice To Haves

BICSI Technician certification.
BICSI Installer 2 Copper certification.
BICSI Installer 2 Fiber certification.
RCDD certification.
EXFO Tier I and Tier II certification.
Corning TS-LAN-500 or equivalent.
Advanced Fiber Optic Splicing Certification.
OSHA 30 certification.
First Aid/CPR certification.
MEWP certification.
ESD Awareness.
Laser Safety certification.
Work at Height certification.
Customer-specific advanced network qualification programs.

Responsibilities

Follow safe work practices and adhere to company and client worksite safety policies and procedures.
Promote E2 Optics' Core Values, including integrity, accountability, technical excellence, teamwork, professionalism, and customer commitment.
Serve as the primary technical subject matter expert for network validation, troubleshooting, activation readiness, and infrastructure quality.
Independently execute and lead advanced validation across front-end and back-end networks, structured cabling, fiber optic systems, and network hardware.
Lead technical investigations into failures, recurring infrastructure deficiencies, customer escalations, activation delays, connectivity issues, quality trends, and commissioning deficiencies.
Troubleshoot using engineering drawings, one-line diagrams, splice documentation, network architecture, customer standards, and project documentation.
Conduct root cause analysis of installation deficiencies, workmanship concerns, material issues, documentation discrepancies, equipment failures, and systemic network problems.
Evaluate and interpret fiber optic testing, including OLTS, OTDR, OPM, VFL, digital inspection, loopback, permanent link, channel, and end-to-end circuit testing.
Analyze OTDR traces for reflection events, connector and splice losses, macrobends, breaks, excessive attenuation, installation defects, and network degradation.
Interpret and validate customer-specific loss budgets and acceptance criteria.
Analyze BERT, FEC, BER, SNR, port statistics, and network performance indicators for commissioning and customer acceptance.
Verify readiness for customer activation, including physical installation, asset management, documentation, testing, connectivity, labeling, equipment configuration readiness, and quality compliance.
Review customer documentation and testing packages for completeness, accuracy, and compliance before turnover.
Perform authorized remediation and document and validate corrective actions.
Coordinate troubleshooting among technicians, specialists, trade partners, and customer representatives.
Coach and mentor Hyperscale Network Specialist I and II personnel through training, field demonstrations, and technical problem-solving.
Assist Hyperscale Lead Technicians with technical planning, work sequencing, audit prioritization, and resource allocation.
Support customer walkdowns, quality audits, commissioning events, integrated systems testing, and turnover activities.
Participate in customer coordination meetings and provide technical recommendations on network quality, testing, remediation, and activation readiness.
Identify recurring quality issues and installation trends, recommend corrective actions, and support continuous improvement.
Support the development and implementation of standardized audit procedures, technical work instructions, quality initiatives, and best practices.
Use customer platforms and systems, including FIM, CableGuy, UTP, ticketing platforms, asset management systems, documentation systems, and quality reporting tools.
Review testing documentation prepared by Level I and II personnel for technical accuracy and completeness.
Maintain calibration awareness and operational readiness of advanced testing equipment.
Ensure assigned work areas meet contractual, quality, and technical requirements for customer acceptance.
Participate in professional development, manufacturer training, customer certification programs, and emerging technology initiatives.
Perform additional duties as assigned in support of project objectives and customer requirements.
Travel as required by E2 Optics.