Hyperscale Network Specialist I

E2 Optics•Cedar Rapids, IA

12d

About The Position

The Hyperscale Network Specialist I performs standardized validation activities on hyperscale data center infrastructure in accordance with customer specifications, project standards, and E2 Optics procedures. The role focuses on Front-End Network infrastructure, including structured cabling, patch panels, fiber enclosures, network cabinets, racks, pathways, and network hardware. The specialist inspects installation quality, supports activation-readiness validation, conducts basic troubleshooting, documents findings, and performs limited corrective actions within approved authorization boundaries. Issues beyond Level I authority are escalated to a Hyperscale Network Specialist II or III. The position uses customer-approved applications and testing equipment, supports commissioning and customer acceptance activities, and participates in training and professional development. Employees are expected to follow safety policies, uphold E2 Optics' Core Values, maintain tools and work areas, and travel as required. Work takes place indoors in business office and construction environments, including active construction areas and potentially tight or confined spaces.

Requirements

High school diploma or GED.
Obtain OSHA 10 certification within the first two weeks of employment or as required by project specifications.
Complete E2 Optics onboarding and customer-specific orientation before performing field activities.
Successfully complete customer-required training and system access requirements before independently performing audit activities.
0–2 years of experience in structured cabling, telecommunications, low-voltage systems, data center construction, network infrastructure, mission-critical construction, or a related technical field.
Ability to safely work in active construction environments while following established procedures and quality standards.
Basic understanding of structured copper and fiber optic cabling systems, hyperscale data center environments, network infrastructure, and Front-End Network architecture and connectivity.
Basic knowledge of BICSI and ANSI/TIA installation practices; cable routing, labeling, management, and pathway systems; and customer activation-readiness requirements.
Familiarity with LC, MPO/MTP, MMC, and common copper connectivity.
Ability to perform basic Visual Fault Locator continuity verification and understand OLTS and OTDR testing concepts, Permanent Link testing methodology, loss budgets, and acceptable testing practices.
Ability to inspect fiber connectors using approved digital inspection equipment under guidance and perform approved fiber cleaning procedures.
Ability to accurately document audit findings and validation activities in customer ticketing systems and generate complete, timely documentation supporting provisioning readiness.
Basic proficiency with Microsoft Office applications, including Outlook, Word, Excel, and Teams, and ability to navigate customer platforms such as FIM, CableGuy, UTP, or equivalent systems.
Ability to recognize installation deficiencies and basic network issues, follow standardized troubleshooting procedures, distinguish issues that can be resolved independently from those requiring escalation, and escalate within established timelines.
Strong verbal and written communication, organizational skills, attention to detail, and ability to prioritize work while maintaining quality expectations.
Ability to work independently on assigned tasks while recognizing personal technical limitations, and to work effectively in a fast-paced hyperscale construction environment.
Professional conduct with customers, trade partners, and fellow employees; accountability, integrity, a strong work ethic, and commitment to safety, quality, customer satisfaction, and continuous improvement.
Willingness to develop technical skills through formal and informal training.
Able and willing to travel as required.
Ability to sit, use hands and arms, communicate verbally, and occasionally stoop or kneel; frequent standing and walking.
Ability to regularly lift or move up to 40 pounds and frequently lift or move up to 25 pounds; regularly carry and climb ladders up to 20 feet.
Ability to operate scissor lifts, telehandlers, boom lifts, and UTVs if required, and to work in tight and confined spaces.

Nice To Haves

Previous data center or mission-critical environment experience.
Exposure to fiber optic and copper cabling systems, testing equipment, or network infrastructure.
BICSI Installer 1 certification (Copper and/or Fiber).
OSHA 30 certification.
MEWP / Aerial Lift Certification.
ESD Awareness.
Laser Safety certification.
Work at Height Certification.
Confined Space Awareness.
First Aid / CPR certification.
Manufacturer training from CommScope, Corning, Panduit, Leviton, Siemon, or equivalent.
Customer-approved onboarding and qualification programs, such as Meta LevelUp or equivalent where applicable.

Responsibilities

Follow safe work practices and company and client worksite safety policies and procedures.
Promote E2 Optics' Core Values through professionalism, integrity, accountability, teamwork, and a safety-first mindset.
Execute standardized network validation activities according to customer specifications, project standards, and E2 Optics Standard Operating Procedures.
Physically validate Front-End Network infrastructure, including structured cabling systems, patch panels, fiber enclosures, network cabinets, equipment racks, pathways, and network hardware.
Inspect installation quality, including cable routing and management, bend radius, labeling, connector orientation, patching accuracy, hardware installation, and overall workmanship.
Perform basic troubleshooting using established procedures and approved customer workflows.
Use customer-approved applications such as FIM, CableGuy, and UTP to review assignments, update tickets, document findings, and communicate status.
Perform guided continuity verification with Visual Fault Locators and other approved testing equipment under qualified personnel's direction.
Assist higher-level Network Specialists with fiber optic inspections using digital inspection scopes and develop competency in connector cleanliness evaluation under IEC 61300-3-35 standards.
Perform approved fiber cleaning procedures using customer-approved methods and materials and following manufacturer recommendations and established standards.
Assist in validating network hardware, including chassis, line cards, transceivers, fabric modules, and associated components, without making unauthorized configuration changes.
Document inspection findings, observations, deficiencies, corrective actions, and ticket updates in customer-required systems.
Generate complete, accurate, and timely documentation supporting audits, validation activities, and provisioning readiness.
Perform limited approved corrective actions, such as reseating connectors and correcting labeling discrepancies, as directed by higher-level personnel.
Recognize abnormal results, installation deficiencies, damaged infrastructure, documentation discrepancies, and network abnormalities, and escalate them according to established procedures.
Escalate unresolved issues to a Hyperscale Network Specialist II or III within 15 to 20 minutes when troubleshooting exceeds Level I authority or customer procedures direct escalation.
Support commissioning, turnover, and customer acceptance by keeping assigned work areas organized, documented, and inspection ready.
Participate in on-the-job, classroom, manufacturer, and customer certification training and other professional development activities.
Maintain care, organization, calibration awareness, and accountability for assigned tools, testing equipment, PPE, and customer assets.
Maintain clean and organized work areas and perform additional duties in support of project objectives and customer requirements.
Travel as required by E2 Optics.