Hybrid Fitness Class Ambassador - Part Time

Planet Fitness • Plainfield, IN

8d • $13 - $13 • Onsite

About The Position

The Fitness Ambassador is an entry-level, member-facing role focused on creating a welcoming and motivating club experience. The ambassador greets members, provides assistance on the fitness floor, supports club programs, and helps maintain a clean and safe environment. No prior fitness experience is required; training is provided. The role offers pathways into personal training, club management, and leadership.

The position is part time at the Plainfield, Indiana location. The posted schedule is Monday, 6:00 AM–1:00 PM; Tuesday, 11:00 AM–6:30 PM; and Wednesday, 12:00 PM–8:00 PM. Starting pay is $12.50 per hour without certification or $13.00 per hour with certification, with tenure increases once certification is obtained.

Fitness Ambassadors are categorized as Level 1 when uncertified and actively working toward certification, and Level 2 when certified through NCSF or another nationally accredited certification. The role requires completion of NCSF fitness training certification and manufacturer-specific equipment training within 90 days of hire.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Strong interpersonal and communication skills.
• Reliability, punctuality, and the ability to work independently.
• Passion for fitness and helping others, and willingness to learn basic training techniques.
• Complete NCSF fitness training certification and manufacturer-specific equipment training within 90 days of hire.
• Ability to perform and demonstrate a wide range of strength, cardio, and flexibility exercises.
• Ability to stand and walk for extended periods, often 4–8 hours per shift, while engaging with members.
• Ability to lift, move, and safely adjust fitness equipment weighing up to 50 lbs.

Nice To Haves

• Prior experience in customer service, hospitality, or fitness.
• Fitness certification is encouraged; certified ambassadors may hold NCSF or another nationally accredited certification.

Responsibilities

• Greet members enthusiastically and foster a welcoming, inclusive environment consistent with the club’s “Judgement Free Zone” philosophy.
• Maintain a visible and approachable presence on the fitness floor, engaging with members and offering encouragement and support.
• Facilitate PE@PF fitness programs and assist members with fitness programs through the Planet Fitness App.
• Orient new members to basic workout routines and equipment use.
• Demonstrate basic knowledge of cardio, strength, and functional training equipment, and help members use equipment and techniques safely.
• Build rapport with members and support member retention by encouraging positive workout experiences.
• Promote club programs, personal training services, special events, and other club offerings.
• Assist with member check-ins, club tours, information calls, account inquiries, and membership updates.
• Perform routine cleaning and sanitization of equipment, locker rooms, and high-touch areas.
• Conduct light maintenance checks, such as changing pads, checking screws, nuts, and bolts, and lubricating rods; promptly report issues.
• Maintain a safe, organized, and visually appealing club environment.

Benefits

• Growth opportunities and pathways into trainer, club management, or leadership roles.
• Paid time off for all employees.
• Employee Assistance Program.
• Free employee Black Card Membership.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED