Part Time Fitness Ambassador

Planet Fitness • Akron, OH

6d • Onsite

About The Position

The Fitness Ambassador is an entry-level, member-facing role focused on creating a welcoming, motivating fitness club experience. The ambassador greets and supports members, maintains a visible presence on the fitness floor, assists with basic exercise guidance and equipment use, promotes club programs, and helps keep the facility clean, safe, and organized. The position offers training and pathways into personal training, club management, or leadership. Starting pay is $12 per hour, with a raise upon certification and future tenure-based increases. The listed schedule is Monday 6 a.m.–1 p.m., Tuesday 11 a.m.–6:30 p.m., and Wednesday 12 p.m.–8 p.m. Level 1 is for an uncertified ambassador actively working toward certification; Level 2 is for an ambassador certified by NCSF or another nationally accredited organization.

Requirements

• Must be at least 18 years old.
• High school diploma or equivalent required.
• Strong interpersonal and communication skills.
• Demonstrated reliability and punctuality, with the ability to work independently.
• Passion for fitness and helping others, and willingness to learn basic training techniques.
• Must complete NCSF fitness training certification and manufacturer-specific equipment training within 90 days of hire.
• Must be able to perform and demonstrate a wide range of exercises, including strength, cardio, and flexibility movements.
• Ability to stand and walk for extended periods, often 4–8 hours per shift, while engaging with members on the fitness floor.
• Ability to lift, move, and safely adjust fitness equipment weighing up to 50 pounds.

Nice To Haves

• Prior experience in customer service, hospitality, or fitness is preferred.
• Fitness certification is encouraged but is not required at hire.

Responsibilities

• Greet members enthusiastically and foster a welcoming, inclusive environment aligned with the club’s Judgement Free Zone philosophy.
• Maintain an approachable, visible presence on the fitness floor and engage with members to offer encouragement and support.
• Facilitate PE@PF fitness programs and assist members with fitness programs through the Planet Fitness App.
• Orient new members to basic workout routines and equipment use.
• Assist members with proper equipment use and safe techniques, using basic knowledge of cardio, strength, and functional training equipment.
• Build rapport with members and encourage positive workout experiences to support member retention.
• Promote club programs, personal training services, events, and other club offerings.
• Assist with member check-ins, club tours, information calls, account inquiries, and membership updates.
• Clean and sanitize equipment, locker rooms, and high-touch areas.
• Perform light maintenance checks, including changing pads, checking screws, nuts and bolts, and lubricating rods; report issues promptly.
• Maintain a safe, organized, and visually appealing club environment.

Benefits

• Growth opportunities and pathways into trainer, club management, or leadership roles.
• Paid time off for all employees.
• Employee Assistance Program.
• Free employee Black Card Membership.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED