Part Time Fitness Ambassador

Planet Fitness • Ocean City, MD

19h • Onsite

About The Position

The Fitness Ambassador is an entry-level, member-facing role focused on creating a welcoming, supportive, and motivating club experience. The ambassador greets and assists members, remains visible and approachable on the fitness floor, helps members with basic fitness guidance and equipment use, and promotes club programs and services. The position also supports club cleanliness, safety, and member retention. No prior fitness experience is required, and training is provided. Employees must complete NCSF fitness certification and manufacturer-specific equipment training within 90 days of hire.

The position is part-time at the Ocean City, Maryland location. The listed schedule is Tuesday 11:00 a.m.–6:30 p.m. and Thursday 9:00 a.m.–5:00 p.m. Starting pay is $15.50 per hour, with an increase upon certification and future tenure-based increases.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Strong interpersonal and communication skills.
• Reliability, punctuality, and the ability to work independently.
• Passion for fitness and helping others, and willingness to learn basic training techniques.
• Must complete NCSF fitness training certification and manufacturer-specific equipment training within 90 days of hire.
• Must be able to perform and demonstrate a wide range of strength, cardio, and flexibility exercises.
• Ability to stand and walk for extended periods, often 4–8 hours per shift, while engaging with members.
• Ability to lift, move, and safely adjust fitness equipment weighing up to 50 pounds.

Nice To Haves

• Prior experience in customer service, hospitality, or fitness.
• Fitness certification is encouraged but is not required at hire.

Responsibilities

• Greet members enthusiastically and provide professional, courteous customer service.
• Maintain a visible, approachable presence on the fitness floor and engage members with encouragement and support.
• Assist members with check-ins, questions, club tours, information calls, account inquiries, and membership updates.
• Facilitate PE@PF fitness programs and assist members with fitness programs through the Planet Fitness App.
• Orient new members to basic workout routines and equipment use.
• Demonstrate basic knowledge of cardio, strength, and functional training equipment and help members use equipment and techniques safely.
• Build rapport with members to support retention and positive workout experiences.
• Promote club programs, personal training services, special events, and other club offerings.
• Perform routine cleaning and sanitization of equipment, locker rooms, and high-touch areas.
• Conduct light maintenance checks, such as changing pads, tightening screws, nuts, or bolts, and lubricating rods, and promptly report issues.
• Maintain a safe, organized, and visually appealing club environment.

Benefits

• Growth opportunities and pathways into trainer, club management, or leadership roles.
• Paid time off for all employees.
• Employee Assistance Program.
• Free employee Black Card Membership.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED