Part Time Fitness Ambassador

Planet Fitness • Baltimore, MD

10d • Onsite

About The Position

The Fitness Ambassador is an entry-level, part-time role focused on creating a welcoming, motivating member experience and supporting day-to-day club operations. Fitness Ambassadors greet and engage members, assist with check-ins and questions, promote club programs and events, and help maintain a clean, safe, and organized environment. They also support members on the fitness floor with basic equipment guidance and workout orientations. No prior fitness experience is required, and training is provided. The role offers opportunities to grow into trainer, club management, or leadership positions. Pay starts at $15 per hour, with a raise upon certification and future tenure-based increases.

Requirements

• Must be at least 18 years old.
• High school diploma or equivalent required.
• Strong interpersonal and communication skills.
• Reliable and punctual, with the ability to work independently and take ownership.
• Passion for fitness and helping others, and willingness to learn basic training techniques.
• Must complete NCSF fitness training certification and manufacturer-specific equipment training within 90 days of hire.
• Must be able to perform and demonstrate a wide range of exercises, including strength, cardio, and flexibility movements.
• Ability to stand and walk for extended periods, often 4–8 hours per shift, while engaging with members on the fitness floor.
• Ability to lift, move, and safely adjust fitness equipment weighing up to 50 lbs.

Nice To Haves

• Prior experience in customer service, hospitality, or fitness is preferred.
• Fitness certification is encouraged but is not required at hire; Level 1 Ambassadors are uncertified and actively working toward certification, while Level 2 Ambassadors are certified by NCSF or another nationally accredited certifying organization.

Responsibilities

• Greet members enthusiastically and help create a welcoming, inclusive environment.
• Maintain a visible and approachable presence on the fitness floor, engaging with and encouraging members.
• Facilitate PE@PF fitness programs and assist members with fitness programs through the Planet Fitness App.
• Orient new members to basic workout routines and equipment use.
• Demonstrate knowledge of cardio, strength, and functional training equipment and help members use equipment and exercise safely.
• Build rapport with members and support retention by encouraging positive workout experiences.
• Promote club programs, personal training services, events, and other club offerings.
• Assist with member check-ins, club tours, information calls, account inquiries, and membership updates.
• Clean and sanitize equipment, locker rooms, and high-touch areas.
• Perform light maintenance checks, such as changing pads, tightening screws, nuts, and bolts, and lubricating rods; promptly report issues.
• Maintain a safe, organized, and visually appealing club environment.

Benefits

• Growth opportunities and pathways into trainer, club management, and leadership roles.
• PTO for all employees.
• Employee Assistance Program.
• Free employee Black Card Membership.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED