Part Time Fitness Ambassador

Planet Fitness•Rehoboth Beach, DE
•Onsite

About The Position

The Fitness Ambassador is an entry-level, part-time role focused on welcoming members, supporting their fitness experience, and maintaining a clean, safe, and motivating club. The position involves being a visible and approachable presence on the fitness floor, assisting with member needs, encouraging positive workout experiences, and promoting club programs and events. No prior fitness experience is required, and training is provided. Employees must complete NCSF fitness certification and manufacturer-specific equipment training within 90 days of hire. The role is based at the Rehoboth Beach club in Rehoboth Beach, Delaware. The stated schedule is Monday 6 a.m.–2 p.m., Wednesday 12 p.m.–7:30 p.m., and Friday 6 a.m.–1 p.m. Starting pay is $15.25 per hour, with a raise upon certification and future tenure-based increases. The job posting also describes advancement pathways into trainer, club management, and leadership roles.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent required.
  • Strong interpersonal and communication skills.
  • Demonstrated reliability and punctuality, and ability to work independently.
  • Passion for fitness and helping others, and willingness to learn basic training techniques.
  • Must complete NCSF fitness training certification and manufacturer-specific equipment training within 90 days of hire.
  • Must be able to perform and demonstrate a wide range of exercises, including strength, cardio, and flexibility movements.
  • Ability to stand and walk for extended periods, often 4–8 hours per shift, while engaging with members on the fitness floor.
  • Ability to lift, move, and safely adjust fitness equipment weighing up to 50 pounds.

Nice To Haves

  • Prior experience in customer service, hospitality, or fitness is preferred.
  • Fitness certification is encouraged; Level 2 Certified Fitness Ambassador status requires certification from NCSF or another nationally accredited certification provider.

Responsibilities

  • Greet members enthusiastically and foster a welcoming, inclusive environment aligned with the club’s “Judgement Free Zone” philosophy.
  • Maintain a visible, approachable presence on the fitness floor and engage with members to offer encouragement and support.
  • Facilitate PE@PF fitness programs and assist members with fitness programs through the Planet Fitness App.
  • Orient new members and provide guidance on basic workout routines and equipment use.
  • Assist members with proper equipment use and safe exercise techniques.
  • Build rapport with members, encourage positive workout experiences, and support member retention.
  • Promote club programs, personal training services, events, and other club offerings.
  • Assist with member check-ins, club tours, information calls, account inquiries, and membership updates.
  • Perform routine cleaning and sanitization of equipment, locker rooms, and high-touch areas.
  • Conduct light maintenance checks, including changing pads, checking screws, nuts, and bolts, and lubricating rods; promptly report issues.
  • Maintain a safe, organized, and visually appealing club environment.

Benefits

  • Growth opportunities and pathways into trainer, club management, or leadership roles.
  • Paid time off for all employees.
  • Employee Assistance Program.
  • Free employee Black Card Membership.
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