About The Position

Stretch Zone is hiring a motivated, energetic, and organized Hybrid Appointment Setter / Fitness Professional to support new member growth across its Long Island studios. The hybrid role combines remote work with in-studio responsibilities. The position focuses on contacting prospective members, scheduling introductory assisted-stretch appointments, supporting studio operations, and contributing to lead conversion and member experience. Qualified team members may be required to complete a company-sponsored Stretch Zone certification, which can enable additional in-studio earning opportunities. Paid training and opportunities for advancement are offered. No stretching experience is required.

Requirements

  • Friendly, confident, and professional phone manner.
  • Exceptional texting and written communication skills.
  • Organization and outstanding multitasking skills.
  • Goal-oriented and motivated by bonuses and performance incentives.
  • Comfortable working independently while managing multiple priorities.
  • Tech-savvy, with experience using computers, CRM software, Microsoft Office, and Canva.
  • Familiarity with Facebook, Instagram, and other social media platforms.
  • Reliable, coachable, and eager to grow professionally.

Nice To Haves

  • Experience in appointment setting.
  • Experience in inside sales.
  • Experience in customer service.
  • Experience in a call center.
  • Experience in a medical office or front desk.
  • Experience in membership sales.
  • Experience in fitness or wellness.
  • Experience as a scheduling coordinator.
  • Experience in administrative support.
  • Personal training certification from ACE, NASM, ACSM, NSCA, or NCSF, and/or a license in therapeutic massage or other accredited bodywork is recommended as a minimum prerequisite to the Stretch Zone Methodology.

Responsibilities

  • Call, text, and follow up with prospective members who have expressed interest in Stretch Zone.
  • Convert leads into scheduled introductory stretch appointments (demos).
  • Build excitement and educate prospects about practitioner-led assisted stretching.
  • Respond promptly to inbound inquiries from phone, website, and social media.
  • Schedule appointments and maximize studio calendars.
  • Complete daily studio operational checklists and administrative tasks.
  • Support multiple studio locations as needed.
  • Maintain detailed CRM notes and consistent follow-up with every lead.
  • Assist with social media engagement and local marketing initiatives.
  • Work closely with leadership to improve lead conversion and member experience.

Benefits

  • $18.00 per hour base pay, with compensation of $23 or more per hour possible through performance bonuses.
  • Hybrid work schedule and flexible work-from-home options.
  • Paid training.
  • Company-sponsored Stretch Zone certification for qualified team members.
  • Advancement opportunities into practitioner, leadership, and management positions.
  • Positive, supportive, and growth-focused team culture.
  • Ongoing development and recognition for high performers.
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